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Frequently Asked Questions About Best Buy Oswego
How do I check product availability at the Oswego Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oswego Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oswego stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oswego Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1585 reviews)
GOLDEN L
March 19, 2025
1 out of 5
1 Star, and that Goes to the Worst Manager JODI!
She does not know how to speak to Customers!
Response from Best Buy
March 19, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. We aim to make every experience with us a positive one. Can you please reach out to us via private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64947372".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Alex V
March 15, 2025
5 out of 5
Muy variado y buena atención
Rayanne C
March 15, 2025
5 out of 5
I went to the store to accomplish 2 things today. Thanks to Santiago and Jacob and their kind and efficient customer service I was in and out in no time.
Mike T
March 12, 2025
1 out of 5
Only because ZERO stars is not an option. Waiting 5 minutes before the store opens, fine, of course. Literally the only person in the building, walk back to the computer section looking for a computer monitor cable.... but i have a simple question.... 15 minutes later, nobody around so I walk back to the front door, same two girls just standing there... I ask if anyone is in the computer section and one says that she will call them over to me. Yet another 10 minutes, in an empty store and one of the two door girls comes back. I start asking my "Yes or No" question and she says... "I am not in sales but our sales guy just came in. You know, 30 minutes after the doors open. She doesn't have a clue about my easy question but she will send him over. Ten more minutes , back up front to the same two girls, getting nothing done and she motions to the door and says, "We are waiting for him." I leave in disbelief. It is a damn miracle that they remain in business.
Response from Best Buy
March 12, 2025
Hi Mike,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you received from us didn't meet expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64917934.
Thanks,
^Caleb