How do I check product availability at the Oswego Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oswego Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oswego stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oswego Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1598 reviews)
John J
June 02, 2025
4 out of 5
I have always gotten electronics or cases here. Good deals but the price has risen but you can think why. Very good electronics that are sold here with younger staff that sometimes is a little rude, but thats understandable since best buy could be their first job and everyone starts from somewhere!
Priyanka K
May 18, 2025
1 out of 5
One of the worst customer service we have seen.. Being Best Buy total member and after buying products worth $5000, absolutely no support given for products which are still within warranty. Experienced this for 2 of the products we bought in Best Buy.. Trusting you guys was a big mistake. We have 2 products now which are not working and no support for the same. The rewards system and Geek squad support is a scam. Never going back to Best Buy again!
Jessica U
April 30, 2025
5 out of 5
Always have had great experiences here. No issues. Helpful staff.
Ravichand P
April 25, 2025
3 out of 5
Did not find the exact product needed considering it being such a big store.