Abekah M
February 08, 2025
Enjoy this place, and the service hasn't disappointed
Yet. Found a few out of stock items here.
I used to buy all my electrinos at best buy, but now there are more places that the prices are cheaper but more importantly every other store there return policy are 30 to 90 returns compare to best buy 14 days. if you want to pay for extended return it's going to cost you. It's a no brainer shopping at like Costco's, Walmart, target and so on. no wonder best buy is closing stores.
Response from Best Buy
January 26, 2025
I appreciate you taking the time to share your feedback regarding your recent visit to one of our stores, Frank. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www.facebook.com/bestbuy) with the details of your situation, your full name, phone number, e-mail, and the address to the location visited. Also add Google Review 64731439. We look forward to hearing from you.
Sincerely,
^Deysha
The people at the store are friendly and helpful, however there is no way to phone the store directly. If you call their number, it first routes you to an AI operator then after 10 minutes of talking to a computer, you are routed to call center overseas, who have no way to connect you to the store itself.
Response from Best Buy
January 16, 2025
Hello, Mike,
Thank you for leaving us a review. As a consumer myself, I understand the importance of needing to speak to someone in a store. We appreciate your feedback on positive experience and would like to further assist you. If you can share specific issues you are encountering, we might be able to provide some suggestions or solutions to improve your experience. If you could, reach out to us via social media. Our team of experts would be happy to assist on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64686505" when reaching out to us via social media.
Thank you,
^Ruby
Replaced my cell phone cover for no charge