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Best Buy Canton
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Canton
How do I check product availability at the Canton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Canton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Canton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Canton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1830 reviews)
Noel M
January 19, 2025
1 out of 5
Turrible customer service. Stood in line with 7 other people and zero cashiers to check anyone out. Multiple workers standing near the front door talking but too busy to care...
Response from Best Buy
January 19, 2025
Hello, Noel,
Thank you for sharing your feedback with us. We try to pride ourselves in ensuring we provide great customer service, and I would this documented and reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64707981. We look forward to hearing from you.
Regards,
^Deysha
Noah W
January 18, 2025
1 out of 5
Tried to purchase a set of headphones locked in the cage and kept getting the run around from the people on the floor. Ended up leaving empty handed over the entire ordeal. Literally, I just wanted someone to take them up front to pay for them and no one could help
Response from Best Buy
January 18, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my in store shopping trips will be fast and efficient. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64704108".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)
Otalie P
January 14, 2025
5 out of 5
Great service purchasing my 85 inch tv! Team Samsung.
Melissa D
December 30, 2024
1 out of 5
I have never experienced such poor customer service in my life. I am not one to write reviews, in fact this is my first ever negative review shared. Today, my THIRD appointment with Best Buy was just canceled on account of their team being unprepared and careless. My first appointment was for December 13th which included delivery and installation of a refrigerator, and haul away of an existing (broken) one. The first appointment 2 men showed up and expressed they were incorrectly informed and unable to complete installation (I live in a townhouse and stairs were an issue). This was upsetting as I went out of my way to call and remind them that stairs may be an obstacle- they left the fridge in my garage and said to call to reschedule.
Since then, the same EXACT thing has happened TWO more times- despite multiple (daily) calls on my behalf to ensure the correct information was noted and it would not happen again.
I have had to take off of work three days now, I am out thousands of dollars and have been functioning (through the Holidays) with NO FRIDGE, and STILL have no idea when my new fridge will be able to be installed. This is beyond frustrating