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Frequently Asked Questions About Best Buy Gilbert

How do I check product availability at the Gilbert Best Buy?
How do I check my order status?
My local Gilbert Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Gilbert stores’ holiday hours?

Recent Reviews

4.2
(3696 reviews)
DarrenShorty
September 02, 2025
5 out of 5
Good people. They helped me purchase my PC parts and everyone was friendly.
Elijah A
September 01, 2025
5 out of 5
My dog chewed up my laptop charger right before finals week at school and I have been stressing trying to get a replacement and couldn’t find it anywhere that would get to me in time for my final. After 2 attempts at Best Buy I wanted to ask for help… everyone was busy and so nobody was available to help but that’s when Diane came to my rescue. Diane was worth the wait for assistance. She stayed and helped me and opened boxes to get me my laptop charger. She’s the reason I’m passing my finals! Thank you Diane for saving me. Get that lady a RAISE!
Monica D
August 31, 2025
5 out of 5
Staff kept coming to ask if we needed help and that was great!
Griffin D
August 31, 2025
1 out of 5
Do not buy any bike or scooter. They show you the BUILT display bikes and when you buy one it’s in the box. If you build it yourself you void the warranty, which your going to need cause these bikes fall apart constantly and seems to barely make it a year. On top of that once you buy it and then they bring it to you in a box, they can’t build it , and they refuse to return it. Don’t waste your time or money.
Response from Best Buy
August 31, 2025
Hey there, Griffin Thank you for reaching out and providing us with your feedback and concerns surrounding your recent experience with us. I know the importance of receiving quality customer support. I can understand your concerns surrounding your experience. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/y1rqu6), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #37576" and share your full name, email, and phone number. All the best, ^Jacob

About Best Buy Gilbert

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