How do I check product availability at the Gilbert Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gilbert Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gilbert stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gilbert Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3713 reviews)
Brandon N
September 22, 2025
5 out of 5
Always find the staff to be friendly and knowledgeable. Prices are always good too and they price match in most situations.
Gregory e
September 21, 2025
1 out of 5
Needed to talk yo someone about an issue with my tablet. Got no help. Wasted.my gas coming here
Dawson R
September 21, 2025
1 out of 5
Didnt have the new airpods or cases on release. Was told they wont for another week. Last time I go to best buy for anything. What good is going there to buy something if they dont have it
Response from Best Buy
September 21, 2025
Hello,
Thanks for sharing this with us. We get wanting to be able to purchase the latest tech as soon as it's released. We'd be happy to look into this with you if you can send a private message on one of our social media platforms, Facebook (https://bby.me/tlr6qi), Twitter/X (https://bby.me/4bxjrk), or Instagram (https://bby.me/4lbj9d). Please also mention your "Google review #46010" in your message.
-_- X
September 19, 2025
1 out of 5
Worse customer service phone call. I will with every opportunity buy from anywhere else over Best Buy because of their terrible phone service. After trying to get the automated system to put a live representative on the phone, I got Rashiki who definitely doesn't speak English as a first language.
Response from Best Buy
September 19, 2025
Hi there!
Thanks so much for your review. We really value you taking the time to share your feedback, and it's a big help in making sure we're always improving.
Feel free to reach out on Facebook: (https://bby.me/jezjpl), Instagram: (https://bby.me/pg7qxp), or Twitter: (@BestBuySupport) if you have any further questions or concerns. Be sure to mention your Google review 45279.