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Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Auburn
How do I check product availability at the Auburn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Auburn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Auburn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Auburn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1668 reviews)
Michael A
October 05, 2025
5 out of 5
Cool
Barbara O
September 27, 2025
5 out of 5
Service was great and the check out was great!
Derek L
September 20, 2025
1 out of 5
Bought a new iPhone with the promise of a $27 credit for 3 years. 3 months later I finally received my credit for $11????? Did everything right exactly as they told me. Came in 4 times wondering where my credit was, in the 3 months while I was waiting. Supposedly escalated several times but never received an email that was promised by Valerie and Brandon(manager). Now I’m back and they are escalating again as we are a long ways away from what was promised. I now want to return phone but they said nope. I could have bought a new phone anywhere but chose to come here. Big mistake. Save yourself the headache.
Response from Best Buy
September 20, 2025
Hi, Derek,
Credits are normally issued by your carrier and not by Best Buy Directly. Many credits would depend on device trade in options or upgrade or new line activations. We would be glad to look into your situation for support if you would like to reach out to us on any of our social media profiles below with review 45645 for support.
Facebook (https://bby.me/fm9nrm), Twitter/X (https://bby.me/lkzt0q), Instagram (https://bby.me/5a5qnz)
R S
September 15, 2025
1 out of 5
Never shopping Best Buy again, ever! This Ai when calling is junk and so horrible to deal with. This is horrible. Best buy has switched to outside company to receive calls. You can't talk to someone in store. Instead you have to call several times before you get a live person who can understand & communicate good enough in English. Horrible, never doing business with Best Buy again. Bring back talking to real people in-store!!!!!!
To many times has the call center made huge mistakes and when I drive to the store there is a problem. It wastes my time, gas, money, to go back and forth to get resolved.