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Frequently Asked Questions About Best Buy Kenosha

How do I check product availability at the Kenosha Best Buy?
How do I check my order status?
My local Kenosha Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Kenosha stores’ holiday hours?

Recent Reviews

4.1
(2302 reviews)
MILWAUKEE T
March 31, 2026
4 out of 5
Fast in-store pickup. After I placed my order online for my phone case, it was ready within 5-10 minutes
Tony C
March 30, 2026
1 out of 5
Was needing assistance from supervisor Alyson. She was very short and snappy when I asked a simple question. Pretend to ignore me then try and come and help. She made several comments about her last week not ending fast enough..just quit if you can't be nice to customers.
Response from Best Buy
March 30, 2026
Hello, Tony, Thank you for taking the time to share your recent experience. We understand how important excellent customer service can be to our experience, and we would like to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 136717. Facebook (https://bby.me/fx1Lbw) Twitter/X (https://bby.me/oRCRNj) Instagram (https://bby.me/52zesF) We look forward to assisting you there.
S B
March 25, 2026
4 out of 5
Another outlet of Bestbuy. Ample of parking and attentive staff. They have all electronic items and reasonable deals.
Robin W
March 25, 2026
2 out of 5
You walk in to be greeted by 3 employees asking what you need. You tell them you're browsing speakers. They nod and leave you alone. You then spend 10-15 minutes deciding on a speaker. Upon making your selection you look for an employee who can help you get it. You see a couple customers being helped but no free employees. There are only 2 other customers in the entire store. You circle the store 3 times looking for anyone in a blue shirt. Upon finding no one and having been in the store a half hour or more you decide to order the speaker on amazon.
Response from Best Buy
March 25, 2026
Hello, Robin, Thank you for taking the time to reach out to us here. We understand how important customer service can be, and we would like to take a closer look into this with you to document any feedback you may have here. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 134754. Facebook (https://bby.me/R4FYZF) Twitter/X (https://bby.me/wFBIC6) Instagram (https://bby.me/cfA0Fb) We look forward to assisting you there.

About Best Buy Kenosha

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