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Frequently Asked Questions About Best Buy Kenosha
How do I check product availability at the Kenosha Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kenosha Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kenosha stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kenosha Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2240 reviews)
T L
August 16, 2025
1 out of 5
August 16th 2025 right around 12:20 in the afternoon I arrived with someone to browse the store. Immediately upon entering the front end "security" associate approaches aggressively to the point I thought I was about to be attacked and stood inches from my face. Very loudly asked why we were here and when I tried to step away and tell him we were just here to browse he steps in front on me and stands at a very uncomfortably close distance. We should not feel like we are being attacked and boundaries need to be respected. Absolutely unprofessional and bordered on assault. Needless to say we will not be shopping at Best Buy again.
Angelle M
August 12, 2025
5 out of 5
Came here to get a laptop, the employees were really helpful, and the place was cleaner than most best buys.
Asia M
August 12, 2025
4 out of 5
This store was basically empty… barely any consumers. They had a nice selection of items, except PS5 games. The staff was nice.
Andrew S
August 05, 2025
1 out of 5
Staff has items frequently placed out on the floor that they are ‘not selling’ because it is not released. If it is not released or able to be bought why is it openly on the floor where anyone can grab it. Do better.
Response from Best Buy
August 05, 2025
Hello, Andrew,
Thanks for reaching out and leaving your feedback. It can be frustrating to see items on display and then unable to purchase them, so I can understand your disappointment. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/ifovia), Twitter/X (https://bby.me/yyeig5), or Instagram (https://bby.me/typsqx). Please reference Google Review #25011.
Regards,
^ Aaron