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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Kenosha
How do I check product availability at the Kenosha Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kenosha Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kenosha stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kenosha Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2314 reviews)
Danielle L
May 07, 2026
1 out of 5
Bought a fridge from here a little over a year ago and it is broken and it is not worth fixing. I called customer service to see if there was anything they could do - even if it was just store credit. Got absolutely no help. I understand they only offer a year warranty and we didn’t purchase extra warranty on it but it’s been a year and four months and we spent $1600 on this new fridge and still offered nothing. This is the type of quality they want for the products they sell? I’ll never go back to Best Buy.
Response from Best Buy
May 07, 2026
Thanks for sharing this review. We understand it can be frustrating when a product has issues like this. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/vMuvms), Twitter/X (https://bby.me/SfwL0O), or Instagram (https://bby.me/wDg9Ww). Please include the Google Review reference number #149802 when reaching out.
Massi
May 06, 2026
5 out of 5
Booked my appointment here for a radio change on my 2015 Silverado on May 6, and the whole experience was great from start to finish. Both staff members were welcoming, professional, and very knowledgeable. Tony especially took the time to walk me through the pros and cons of the device I purchased and helped me make the best decision without making me feel pressured at all.
The installation process was smooth, communication was clear, and they treated my truck with care. I really appreciated how patient they were in answering all my questions and making sure I understood everything before moving forward. It’s hard to find honest and trustworthy service these days, and this place definitely delivered.
Highly recommend to anyone looking for quality audio/radio work and excellent customer service. I’ll definitely be coming back for future upgrades.
Lorenzo W
May 06, 2026
5 out of 5
Love'em
Jack
May 06, 2026
5 out of 5
Excellent experienced staff & available products.