The associates are quick to welcome you and to direct you to the right department.
We were there concerning an online order and even though it was being shipped from a different location, the on hand manager was able to provide us the courtesy of making a call and having the delayed order canceled and then pulling from his store's inventory to satisfy us.
Very pleased with the professionalism and kindness that we received.
Great service! Fair pricing. The Geek squad was good and fast for transferring computer info.
I purchased the annual membership for tech support. I really enjoyed being able to do everything through the app, such as scheduling and being able to drop my computer off to Tyson Hendricks at the Collegeville location. I was just the messenger and deliverer of the computer, but he talked me through what the problem was, and how they could fix it, he made sure that I got the best deal possible.
Nasser B
February 18, 2026
D'ont sign up for their citi bank crédit cards. I purchased a freezer for 600 dollars, they charged me 383 dollars interest. I will never buy anything from best buy again .
Response from Best Buy
February 18, 2026
Hello, Nasser,
Thank you for reaching out and sharing your feedback. Seeing unexpected charges on your credit can be frustrating, so we can understand your concern. We'd be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/vn2fdy), Twitter/X (https://bby.me/ywimkr), or Instagram (https://bby.me/gzp58j). Please reference Google Review #118975.