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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Greeley
How do I check product availability at the Greeley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greeley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greeley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greeley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2080 reviews)
Nina C
October 13, 2025
1 out of 5
RUDE/ UNPLEASANT CUSTOMER SERVICE! Definitely need to upgrade the staff and most of all the store manager!
Christopher D
October 05, 2025
1 out of 5
Customer service non existent.
Response from Best Buy
October 05, 2025
Good Afternoon, Christopher,
We would love to partner with you and learn more about the issues you had with customer service. Please feel free to contact our team on social media, so we can better assist you. Just make sure your message includes your Google review case ID: #52019.
- Facebook (https://bby.me/iozqvo)
- Twitter/X (https://bby.me/9kl290)
- Instagram (https://bby.me/hliyh2)
Aaron H
September 25, 2025
1 out of 5
Horrible customer service! Shame on both the store and their call center! My husband and I purchased a brand new monitor and PC yesterday. The employee helping us (I cannot remember his name) had to of put the information in wrong. The items we wanted were not at the store and we had to have it shipped. Basically after updating and verifying our shipping address, they still somehow messed it up and half of my order is being shipped to another state! How does this happen!? To add the cherry on top, after being treated horribly by someone named Edgar at their call center, I went to the store and was essentially told that I could either buy what I wanted again (essentially they wanted me to pay another 1,600 so I could have it today) and return the PC when it’s delivered, or I could try and get ahold of the carrier to have it rerouted. Y’all are the ones that messed the order up, and already have our money, but I have to wait a week to two for y’all to go through your processes! Absolutely ridiculous, especially because no one at your call center or store knows what they are talking about. I absolutely refuse to do business with Best Buy again and I will more than likely be returning the PC and Monitor when I receive it and take my almost $3,000 to a different company. DO NOT SHOP HERE!
Response from Best Buy
September 25, 2025
Hi, Aaron,
Having mistakes on your order can be difficult. We can certainly understand that having products shipped to an incorrect address can be difficult. We would be glad to look into your order experience if you could please reach out to us on any of our social media profiles below for support.
Facebook (https://bby.me/3npa0r), Twitter/X (https://bby.me/tfj08m), Instagram (https://bby.me/4gcw9b)
Chaparro C
September 25, 2025
5 out of 5
Great team 👏👍