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Best Buy St Cloud
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy St Cloud
How do I check product availability at the St Cloud Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local St Cloud Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy St Cloud stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the St Cloud Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2660 reviews)
Stephanie L
March 02, 2025
5 out of 5
Id like to give a huge shout out to Tayten R. He was over the top phenomenal, helped find the best laptop. He explained and compared everything and gave his honest thoughts and recommendations. He also helped me get the best deal for what we were looking for and best protection plan. He even went out of his way to make it even more special treating my daughter with a soda and candy bar as that's who we were Shopping for as its golden birthday gift.. He made her day! Which makes my day!!! Hats off to you Tayten! I'd recommend anyone to you for any purchase at BestBuy in STC. :)
Noah B
March 01, 2025
5 out of 5
Purchased a new monitor, Jose on the geek squad was a great help and I appreciated all his advice.
Nick P
February 28, 2025
1 out of 5
The store is fine. Best Buy drops is a horribly mismanaged dumpster fire.
jay d
February 25, 2025
1 out of 5
Terrible service, purchased a 65" tv and PS5 controller online to pick up in store, waited over the hour time it said online to pick up. Drove almost an hour to pick it up to get an email stating that I couldn't get the TV while I was pulling into the parking lot. No help inside the store, finally had someone ask if I needed help. Asked where the tv was or if I needed to cancel the order. She sent my to the desk, no real assistance there other than to cancel the whole order. No offer to upgrade or anything. Terrible customer service. Will not be shopping Bestbuy anymore.
Response from Best Buy
February 25, 2025
Hello Jay,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. This is never the kind of customer service we strive to provide. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64854370" and share your full name, email, and phone number.
Thanks,
^Vanessa