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Frequently Asked Questions About Best Buy St Cloud
How do I check product availability at the St Cloud Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local St Cloud Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy St Cloud stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the St Cloud Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2739 reviews)
Leighton R
November 19, 2025
1 out of 5
Bad experience went in around 7pm. I asked a group of 3 employees where are the cameras got looked at, and ignored they started there conversation with each other again. I asked a different employee they pointed me in the direction of the cameras. I asked a guy for help and he said he wasn't very knowledgeable about the cameras which I do respect, he also said no one is very knowledgeable there about the cameras such is valid. But when they got someone over to help me they literally just stood there. Didn't awnser any questions about anything. Made me look everything up on my phone didn't check there inventory. Never let me look at the case of the camera to read what it all featured. I was fully prepared to spend 400-800$ but once I realized the rep was not going to be of any help I ended up having to tell her that I didn't need any more " help" . Just so I could leave.. Overall 1 out of the 5 employees I spoke with gave me respect and time of day. The other 3/4 employees treated me like a nuisance and did not give any effort to help. I've never been treated like that at a place of business ever.
Response from Best Buy
November 19, 2025
Hi there, Leighton.
Thanks for your review. This is certainly not the kind of experience we want our customers to have. We'd like to learn more and make sure this gets documented. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/5v9b2b)
- Twitter/X (https://bby.me/1s4qn1)
- Instagram (https://bby.me/meioy1)
When reaching out, please mention it is regarding your Google Review 71422.
Kindest Regards.
Kevin A
November 19, 2025
4 out of 5
Very helpful and informative
drew i
November 12, 2025
5 out of 5
Picked up an online order. Saw they had Pokemon cards, got a few packs of those too. The whole process was smooth and quick. Alivia is awesome! Give her a raise!
Daniel S
November 11, 2025
1 out of 5
Went to get a headset. Go to the checkout and it’s 40 dollars more. Turns out this is a different model. Normally I would understand that, people put things in the wrong space all the time. However this more expensive model has no space on the shelf or barcode within the steelseries display, this is the one they put out there. It’s not possible for it to be in the wrong spot because there isn’t another spot. After 20 minutes of wasting my time since they wouldn’t honor it I realized I should’ve just gone to microcenter. Don’t bother