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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy St Cloud
How do I check product availability at the St Cloud Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local St Cloud Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy St Cloud stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the St Cloud Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2743 reviews)
Penny M
November 26, 2025
5 out of 5
For many years, the customer service people have, taken care of my electronic questions, repair, needs! I've asked some stupid questions, but they always answer thoroughly.
David T
November 25, 2025
5 out of 5
Billy & AJ were a great help in resolving my concerns related to a TV I was picking up. Their patience was appreciated as they worked through the entire process with me. Thanks for your assistance with this!
Matt H
November 22, 2025
1 out of 5
Went in to buy a phone case, probably the worst experience ever. All the cases slide open so I was like hey I'll try and see if this fits my phone, big mistake I guess. After that this girl came over and told me I couldn't do that so I said alright while she stood over me like she was protecting this store from the streets or something. Than she came around to my wife and daughter hawking over us like we were some criminals. Than she had some man come over and hawk over us after I told him I didn't need help he repeated I couldn't try them on. I told him the other lady already told me thanks for repeating to me I might have forgotten as that was a minute prior. Than about 30 seconds later a different girl came over and told me the same thing like I was still doing it when after the first time I knew not too. Idk who these three employees were but holy cow they made my family so uncomfortable I hope they get some training or put in the back cause those three cannot treat people like that.
Response from Best Buy
November 23, 2025
Hey,
Sorry to hear that you had that kind of shopping experience. Allow us to document those interactions. Please connect with us on social media links, mention review #73458 when doing so.
Facebook (https://bby.me/fnlggy)
Twitter/X (https://bby.me/mj90xq)
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Florentino D
November 20, 2025
5 out of 5
Great pricing as always, the staff is really helpful