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Frequently Asked Questions About Best Buy St Cloud
How do I check product availability at the St Cloud Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local St Cloud Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy St Cloud stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the St Cloud Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.8(2773 reviews)
juan a
March 29, 2026
1 out of 5
Paid for a wire harness and some how after I gave them the info they gave me the wrong harness I live so far away
Vik
March 28, 2026
2 out of 5
Called and checked online for refills, they said they had at least 7 in stock.
Walked in later same day, they had 2 in stock. I get it they sell out.
The reason for the review is the customer experience.
I was greeted by person at door.
Cashier didn't greet me, I felt as if I had interrupted his time leaning against the wall, and he had his hands in his shirt near his breasts/stomach the entire interaction. Cashier didnt know how to process what i needed and needed 3 other people to assist him. He got only 1 of the refills when I asked for 5. Huffed when I reminded him I needed 5 total. Initial cashier could not finish the transaction and another cashier had to step in.
Second cashier was great, friendly, and quick.
Store was a bit in disarray with dirty counters and broken clear flyer holders at the registers.
Response from Best Buy
March 28, 2026
Hi, Vik,
Thank you for taking the time to leave feedback for us regarding your recent visit. I can understand expecting friendly and professional support when coming in to shop with us.
So that we can look into this closer, you are welcome to send us a private message on any of the following social media platforms: Facebook (https://bby.me/usMSka), X (https://bby.me/aCUriY), or Instagram (https://bby.me/fHiZbY).
Please be sure to mention “Google review #135823” in your message.
Ben B
March 28, 2026
1 out of 5
HORRIBLE customer service. READ BEFORE PURCHASING!! Called the "320" phone number, and I got a live person...in a call center. I was calling to have best buy hold a product that they had one left. The call center said they don't do that, and I couldn't be directly connected to a store associate because the associates spend to much time on the phone helping customers than they do helping customers in the store. We are all customers....the difference is Best Buy doesn't give a shit about you unless you actually are in store paying money. Theu dint care about your questions or helping you...just your dollars. DONT BUY FROM best buy...buy the product from another retailer and use Best Buy as a price match! That's all Best Buy is good for anyway. Best Buy is failing...they're a dying breed and THIS IS WHY!
Response from Best Buy
March 28, 2026
Hey there, Ben,
We understand your concerns surrounding your recent call-in. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/JImYaa), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #135787"
Mindy H
March 22, 2026
5 out of 5
A very nice gentleman named Mike was so helpful and friendly!