Great experience at this location! The store is huge, well-organized, and actually has everything in stock.
Special thanks to Alex for the excellent service, very knowledgeable and made the whole process quick and easy.
Definitely the best place in the mall for tech!
Chaotic mall lines and no one at pick up area so much walking i was exhausted after a few hours
Saturday was my first time ever going to Best Buy in American dream where I was greeted with such a friendly staff.
Bri and Angie were very helpful one the best customer services will definitely be back.
Very poor customer service and attention, it used to be good. But when we went to shop there very bad attention…..no one seems to be happy working here. A staff guy who doesn’t even work at the Apple station just walks around to pretend to work but actually annoys customers, was about to purchase a Mac Pro but left simply because he was so rude!
Response from Best Buy
March 15, 2026
Hello, Huidi,
Thanks for taking the time to leave a review. Encountering a rude employee can really take the fun out of shopping for a new computer. If you'd like assistance or want to formally document your review, please send us a message on social media. Please include Google Review 129495 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
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Twitter/X: @BestBuySupport