Frequently Asked Questions About Best Buy Issaquah
How do I check product availability at the Issaquah Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Issaquah Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Issaquah stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Issaquah Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1871 reviews)
Amber M
August 16, 2025
5 out of 5
Very nice service and knowledgeable workers. Every time I go in everyone is friendly and able to answer my questions. Went in recently to fix my phone because I thought my camera was cracked, turns out it was just a protector that I forgot I put on. They were able to take off the old ones and help me with finding new ones.
Ethiopia H
August 15, 2025
1 out of 5
Bad customer service
Response from Best Buy
August 16, 2025
Hello,
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message or DM on Facebook (https://bby.me/5mor1t), Twitter/X (https://bby.me/nb1ik4), or Instagram (https://bby.me/nmb6uz). When you message us, please include a copy of your Google review number #30020. We look forward to working with you.
Regards,
^ Aaron
JOHN E
August 10, 2025
3 out of 5
Best Buy is Best Buy. mid at best. The staff is just clueless teenagers that don’t know anything about the stuff in the store or where to find it.
Response from Best Buy
August 11, 2025
Hello,
We appreciate feedback on Google. Feeling like the store is not up to a level of standard you would shop at is concerning. Please reach out through social media private links. When you are reaching out mention "Google Review #27444", provide details about your review.
Facebook (https://bby.me/sdxnq6)
Twitter/X (https://bby.me/ojf9te)
Instagram (https://bby.me/m8qc8t)
Here to assist,
^ Jay