How do I check product availability at the Tucson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tucson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tucson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3789 reviews)
Marilyn T
March 31, 2025
5 out of 5
I bought a new HP laptop and had the Geek Squad do a data transfer. They were a big help in choosing what I needed and I got a great price.
alex m
March 30, 2025
5 out of 5
Great prompt service and help to the car with a large item.
James D
March 30, 2025
3 out of 5
Good experience but strings attached on which model you have they don't carry everything like they used to for every cell phone only the number one newest ones.
Response from Best Buy
March 30, 2025
Hello,
Thanks for sharing your feedback with us. When getting a new phone, I understand that this tends to also need additional accessories, and not being able to easily purchase those wouldn't be an ideal situation. I'd like our corporate team to look into this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and the store you visited. Please also refer to your "Google review 64986207" in your message to us.
Sincerely,
^Melissa
Hayden H
March 26, 2025
3 out of 5
Came in here to buy a quest and waited over 15 minutes to be helped by a worker to get one unlocked for me. The only person that did help me was very kind though, but I forgot their name.
Response from Best Buy
March 26, 2025
Hello and thanks for reaching out on Google, Hayden.
We appreciate you taking the time to leave a review and understand the frustration when having to wait an extended time to get a product. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64972016.
Kindly,
^Graham