So any other day at this Best Buy has been pretty decent. However, I want to give it one star for today. I walked in needing help and someone told me they would have someone come over but 15 minutes went by, no person in site. I asked another person and they said a similar thing, adding they were tied up, but not sure how he knew because he was sitting in one spot at a desk. Still no one. I saw a couple employees walking by without customers so was I to believe no one could help or had a call for assistance actually been made? Here's the kicker, I walked out frustrated and said to the employee standing at the door that I had been waiting for help, no one came and I was going to buy my things at Amazon. The guy said that's fine as if they didn't care at all. If I did that at a place I worked at, I would have been reprimanded dearly. I'm not sure I'll shop at this location again.
Response from Best Buy
August 18, 2025
Hello there!
I can fully understand the desire for friendly and attentive support in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #31328 in your message. You can find us here:
Facebook (https://bby.me/34mgpu)
Twitter/X (https://bby.me/mzunfx)
Instagram (https://bby.me/0ggczq)
We hope to hear from you!
Sincerely,
^Ryan
Excellent place for electronics,!
You have to be your own salesperson....
El mejor lugar para comprar electrónica de Tucson