Frequently Asked Questions About Best Buy Palm Desert
How do I check product availability at the Palm Desert Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Palm Desert Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Palm Desert stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Palm Desert Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2331 reviews)
Malia B
June 02, 2025
5 out of 5
Easily found what we needed with the help of a very informed sales associate. Ty!
Kevin C
May 30, 2025
2 out of 5
Low prices on the high priced competitive items. The prices on the simple stuff like cables and drives in the add-in bits are just insane
754 7
May 29, 2025
1 out of 5
Drove 30 minutes spent hour with salesperson covered in dog hair. Went to pay $3500.00 for tv. Four employees gathered scratching heads. GM Daniel came over spent 15 minutes on computer finally told us TV he cant sell to us. None in stock. We can email him soon and see if anything changes. Complete waste of time.
T. L
May 23, 2025
2 out of 5
It's not what it used to be like, that's for sure. The 3 people we chatted with seemed more interested in anything else than showing us the Chromebooks. And we found out why. There were a total of 6 in the store. And one of those had the wrong brand and model sticker in front of it. We made up our minds very quickly before they decided to close the store and leave us inside. Won't be going back. Ever.