header_logo
Services Offered

More to Explore

Frequently Asked Questions About Best Buy Palm Desert

How do I check product availability at the Palm Desert Best Buy?
How do I check my order status?
My local Palm Desert Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Palm Desert stores’ holiday hours?

Recent Reviews

4.2
(2364 reviews)
Maureen R
August 16, 2025
5 out of 5
Very helpful and experienced staff.
greg w
August 13, 2025
1 out of 5
Your customer service line is atrocious. Hold times are long. chat function has limited info. Overseas call center frequently disconnects before call is complete and THEY DON'T CALL BACK. Spent 2 hours today trying to get a freaking updated delivery address. You are the only electronics store left standing. Get it together. Geez.
Response from Best Buy
August 14, 2025
Hello, Greg, Thanks for reaching out and providing your review. Trying to simply update your shipping address should be an easy process, so I can understand your disappointment. We would be happy to document your experience here on a corporate level and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/ocqdck), Twitter/X (https://bby.me/mj8zuj), or Instagram (https://bby.me/lwizzo). Please reference Google Review #29015. Regards, ^ Aaron
S B
August 12, 2025
5 out of 5
Great customer service answer all my questions and concerns found what i was looking for.
Armen Y
August 03, 2025
4 out of 5
As always a good shop and a good service.

About Best Buy Palm Desert

bestbuy.com