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Frequently Asked Questions About Best Buy Richmond

How do I check product availability at the Richmond Best Buy?
How do I check my order status?
My local Richmond Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Richmond stores’ holiday hours?

Recent Reviews

4.2
(1575 reviews)
Robert P
September 20, 2025
5 out of 5
Parker is the associate you should go see if you need help. He’s polite, upfront and honest when giving advice and has common sense when it comes to how to do what’s in the customers best interest. To top it off, when the transaction was over, he shook both our hands and said thank you. Wish I had a position I could hire him where I work.
Shawnna K
September 06, 2025
1 out of 5
We went in for a tv and felt that we were pushed so hard to buy the most expensive one.. felt as if they just wanted to make a good sale! Smh..
Austin P
September 06, 2025
1 out of 5
Incredibly pushy to make a sale be careful older people
Deborah B
August 28, 2025
5 out of 5
Phone damaged. Had to transfer things into new phone. Best Buy personnel were great, helping me! I would have been lost without their help!

About Best Buy Richmond

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