Best Buy Davie

Literally worst of the worst locations in term of intelligence of employees and management. I had purchased a MacBook weeks ago and had 110$ in credit I wanted to use towards a TV. Rewards take like 2 weeks to get added (which is bullshit). We go and it of course takes about 15 minutes to get help. Before we purchased the tv we spoke with David and he told us he would add the credit to our account. He did not clarify he meant to the Best Buy credit card which has a 1.5K limit (who cares about 110$ more dollars to a limit so high). So then we buy the TV and we tell Milton we have $110 credit and he goes “ok cool!” And dosnt tell us the full amount was charged until AFTER we paid. We then go back to David and it takes about 30 minutes to get him to help us. He tells us he is getting the General Manager (who never shows up) and David tells us there is absolutely no way to get our credit back because the system is only open for 5 minutes for change???? I have NEVER seen any company apply credit to a credit card. We left with a TV and down $110 that could have been added to the TV. The fact that the General manager is not there says so much about how they run their store. What should have been a very simple purchase with a $110 coupon turned into a 2 hour waiting game and miscommunication from everyone at Best Buy.

Excellent prices

Muy buena atención, nos ayudaron, tomando en cuenta que no hablábamos mucho inglés!!!

A little bit pricey, but so is everything else