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Frequently Asked Questions About Best Buy Merced

How do I check product availability at the Merced Best Buy?
How do I check my order status?
My local Merced Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Merced stores’ holiday hours?

Recent Reviews

4.1
(1600 reviews)
V S
June 15, 2026
1 out of 5
Terrible customer service Missed my return cutoff by 2 days ...they said it was opened, It was an OPEN BOX purchase ! They said if I had a " paid" membership I could have returned it What kind of policy punishes if you pay a membership? I asked for a store credit Refused ..I WAS going to buy a 85" tv today...Was!! Now ordering from Walmart I have bought numerous big ticket TVs from Best Buy .....NEVER AGAIN
Response from Best Buy
June 16, 2026
Hello! Thank you for your review. We're sorry to learn you were unable to complete your return as you'd expected. So that we can formally document your concerns, and address and questions you may have, feel free to reach out to us on Facebook: https://bby.me/m1qpiy, Instagram: https://bby.me/DByjOz, or Twitter/X: https://bby.me/3lC048 and reference Google review 172980 in the details you provide.
Vic G
June 15, 2026
4 out of 5
Website says they’d have a certain item I drive there they did not
Julie W
May 31, 2026
4 out of 5
Went in because my ipad died. Service was wonderful. They were very helpful.
dana
May 30, 2026
5 out of 5
the sales associate victor was very nice. i was in the store for a few minutes and he approached me to make sure i got everything i wanted and if i was looking for anything specific. helped me find my specific item and had good customer service. very funny and kind and kept a smile on his face the entire interaction. i don’t go to best buy often for my gaming needs but with this customer service i am always happy to return back.

About Best Buy Merced

bestbuy.com