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Services Offered
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Frequently Asked Questions About Best Buy Merced
How do I check product availability at the Merced Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Merced Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Merced stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Merced Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1559 reviews)
Chai t
October 30, 2025
1 out of 5
The store prices are overpriced they never price match nothing. All their products are marked up %50 or more! For example they carry a amd ryzen 7 78003dx that cpu is selling for $350 or less literilly everywhere but best buy. Bestbuy has it priced at $414.00 i see why bestbuy went out of business several time in my city and idk why they keep coming back when literilly noone goes there because of the over priced products you can get anywhere else for %50 cheaper. Crap business, crap prices, bring microcenter why the hell does best buy even exsist in my city
Sandra H
October 13, 2025
5 out of 5
We were able to get exactly what we wanted and have it delivered the next day!! All the employees were friendly and helpful.
Kirk P
October 12, 2025
1 out of 5
I wanted to know the price of an iPhone battery replacement so I called the number. Took me a minute to reach an actual human. I was on hold for 10 minutes and still couldn’t get a direct answer. I was transferred to someone else who put me on hold for another 5 minutes. The agent on the phone didn’t want to answer my question and was extremely rude. Still don’t know how much it would cost to replace a battery which should be a very simple question to answer. EDIT: Finally got an answer to my question. I made an appointment to have my battery replaced. Wasted my time and gas traveling to the store only to be told that I would have to leave my phone till the next day. If the website would have said that from the beginning then I never even would have went. Geek Squad is a joke of a service.
Response from Best Buy
October 12, 2025
Good Afternoon, Kirk,
We certainly understand how you are feeling after not getting the assistance you needed when you called in. We would be happy to connect with you and work to better assist you. Please feel free to send us a private message on social media, so we can help.
- Facebook (https://bby.me/qcjw5u)
- Twitter/X (https://bby.me/de1wnx)
- Instagram (https://bby.me/tc4ury)
Maria M
October 07, 2025
5 out of 5
Una experiencia muy agradable la chica que nos atendió hoy Gracias por Ser muy amable ☺️👏👏👏