How do I check product availability at the Merced Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Merced Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Merced stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Merced Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1600 reviews)
V S
June 15, 2026
1 out of 5
Terrible customer service Missed my return cutoff by 2 days ...they said it was opened, It was an OPEN BOX purchase ! They said if I had a " paid" membership I could have returned it What kind of policy punishes if you pay a membership? I asked for a store credit Refused ..I WAS going to buy a 85" tv today...Was!! Now ordering from Walmart I have bought numerous big ticket TVs from Best Buy .....NEVER AGAIN
Response from Best Buy
June 16, 2026
Hello!
Thank you for your review. We're sorry to learn you were unable to complete your return as you'd expected.
So that we can formally document your concerns, and address and questions you may have, feel free to reach out to us on Facebook: https://bby.me/m1qpiy, Instagram: https://bby.me/DByjOz, or Twitter/X: https://bby.me/3lC048 and reference Google review 172980 in the details you provide.
Vic G
June 15, 2026
4 out of 5
Website says they’d have a certain item I drive there they did not
Julie W
May 31, 2026
4 out of 5
Went in because my ipad died. Service was wonderful. They were very helpful.
dana
May 30, 2026
5 out of 5
the sales associate victor was very nice. i was in the store for a few minutes and he approached me to make sure i got everything i wanted and if i was looking for anything specific. helped me find my specific item and had good customer service. very funny and kind and kept a smile on his face the entire interaction. i don’t go to best buy often for my gaming needs but with this customer service i am always happy to return back.