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Frequently Asked Questions About Best Buy Bronx Riverdale
How do I check product availability at the Bronx Riverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bronx Riverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bronx Riverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bronx Riverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(438 reviews)
Rouss M
October 24, 2025
5 out of 5
El personal es muy atento, son muy amables y servicial.
Adia
October 13, 2025
2 out of 5
Nightmare . Tried getting help with an online order. Finally someone picks up and he has no answers. Finally get my phone and a week later it's a defective piece of junk. Now I'm going to have to get another phone and redo all of my work ! Thanks for nothing ! Train your people Best Buy. Very very annoyed night now !
Response from Best Buy
October 13, 2025
Hello,
Thanks for sharing your feedback. We understand having a working phone is important, and after waiting to get yours, having it fail, isn't a welcome experience. Please send a private message on one of our social media platforms, Facebook (https://bby.me/kqxqna), Twitter/X (https://bby.me/vaqdgu), or Instagram (https://bby.me/whibia), and mention your "Google review #55230" in your message, so we can review this with you.
Christopher S
October 03, 2025
1 out of 5
Not your usual best buy were you get a friendly greeting at the door, first thing the items I purchased online was supposed to be in this locker area which I chose for pick up figuring this might be faster, this doorway appears to be to the left of the store entrance but the doors was locked so I proceeded inside looked at the locker area which appeared to be trashed then went over to the 3 employees nearest the front entrance had to disturb there conversation to get help, I asked where the lockers were for pick up one guy motions for me to come with him and on we go to the customer service counter not the lockers where said employee asks for my phone number instead of the pick up bar code which I had really avaliable, after a couple minutes of not being able to find my order he asks for my I d. After a couple minutes he finds my items and tells me my phone number was in the computer wrong ahhh not same number same account for over 15 years, then gave me some lame excuse why my computer and printer wasn't in the locker , I truly believe those items was about to go missing, wouldn't shop at this store again.
Jose R
September 23, 2025
5 out of 5
Excelente gracias