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Services Offered
Geek Squad Services
Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Bronx Riverdale
How do I check product availability at the Bronx Riverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bronx Riverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bronx Riverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bronx Riverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(380 reviews)
Rafael H
January 02, 2025
1 out of 5
Terrible experience at this location.
Matt R
December 30, 2024
1 out of 5
This store is the worst. I bought a PS5 controller on the 22nd of December that was causing stick drift, I attempted an exchange that I thought would have been a straightforward affair. How wrong I was. After inspecting the controller and making me wait an additional 15 minutes the manager on duty Jalissa came back and informed me she could not honor the return (even though it is within the holiday return guarantee range) because although she can clearly see it is the same model controller as the one she sold and it looks brand new she couldn’t verify the exact model after looking for a serial number? Buying a warranty is clearly a scam btw because I would’ve been out of even more money and still can’t get my product exchanged. I was told to “try another Best Buy location” to see if they would honor my request. This is ridiculous and I will never shop at Best Buy if I can avoid it. Amazon will give me my refund or exchange with NO PROBLEM
Response from Best Buy
December 30, 2024
Hello, Matt.
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. I understand how having any issues with a return that is within the return period would be frustrating. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64624229.
Best,
^AllisonS
Colon
December 24, 2024
4 out of 5
Good
Jose J
December 11, 2024
3 out of 5
Very small store! Not much inventory so best check first, free parking and good customer service
Response from Best Buy
December 12, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to find the items I am looking for when I shop in store. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64546718".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)