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Services Offered
Geek Squad Services
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Bozeman
How do I check product availability at the Bozeman Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bozeman Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bozeman stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bozeman Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.4(53 reviews)
Pro “
August 27, 2025
1 out of 5
Might as well call this place the Best Buy of Lies and Deceit.
An employee claimed they were going to have another person look in the warehouse for the product I wanted, but they never got back to me even ~15 minutes later even though I saw them back to working again. I ended up asking another employee and they said that not only did they have no stock of the item in the warehouse, no one else was looking for it, either. As well as this, their website claims they have stock of items even when there is none on the shelves.
They are not even Apple repair certified either, so you can’t get your iPhone repaired here like you can at other Best Buy locations.
Response from Best Buy
August 28, 2025
Hello,
Not being assisted in a timely manner to make a purchase is frustrating. Allow us to further discuss your review and experience. Please reach out through social media private links below. Mention Google Review #35979, along with more details about your shopping experience.
Facebook (https://bby.me/o95191)
Twitter/X (https://bby.me/mw2siv)
Instagram (https://bby.me/2toozo)
Here to assist,
^ Jay
Gabe R
August 24, 2025
1 out of 5
Pickup the damn phone. Seriously, I was on hold for ten minutes just waiting to ask a simple question because the website is such shit.
Response from Best Buy
August 24, 2025
Hello,
Thanks for sharing your feedback. I understand waiting longer than expected for your call to be answered, isn't ideal.
Calls to our stores are currently routed to our phone support teams, who should be answering calls as quickly as they can, in the order they are received. I'm not sure what information you were seeking, but we'd be happy to see how we can help if you send a private message on one of our social media platforms, Facebook (https://bby.me/5tid3r), Twitter/X (https://bby.me/owja8n), or Instagram (https://bby.me/jubf08), and mention your "Google review #34264" in your message.
Sincerely,
^ Melissa
Joanna M
August 20, 2025
1 out of 5
Went to the store for an appointment with the Geek Squad to fix a storage issue on my phone. Left with a non-functional phone.
Employee seemed nice, but not particularly skilled and didn't have the time to sit with me, instead assisting other customers in line. Had little to no knowledge of my particular phone, not even aware of it being touch screen. All this and I had to buy a new storage chip. Left with the original storage issue not solved. 0/10
Response from Best Buy
August 20, 2025
Hello, Joanna,
Thank you for leaving a review here on Google. This is far from the experience we want our customers to have when coming in for service at your local Geek Squad.
If you require support on this matter, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/wkzgen), Twitter/X (https://bby.me/g5af4u), or Instagram (https://bby.me/sg54p3).
Kindly mention the phrase “Google review #32340” when reaching out.
Regards,
^Ravi
GammingArt 1
August 14, 2025
5 out of 5
Kind friendly and very helpful. Thank you for the help.