I didn't catch the young man in training, or the young woman that helped me out, but I have the Best Buy Total Rewards and went in because my Zagg glass was cracked and they swapped it out and put the new one on perfectly in minutes. I couldn't ask for a better customer service experience. They are all very friendly, knowledgeable, and helpful!
This new location is how Best Buy should have looked for along time.
TheBrikLegend
March 14, 2026
Bought 2 tvs online for pick up and I get there and they don’t have either in store only 1 of them in an open box. I have literally never written a review in my entire life and this is the worst experience I have ever had at any store. The workers are disrespectful teenagers who have no idea what they’re doing don’t go here just order online.
Staff was helpful, even if they didn't have wat I needed.