Spencer and Soloman deserve all the credit for taking care of our Holiday purchase. Thank you Spencer and Solomon for the expert assistance and well above-average customer service on a busy holiday weekend. They expertly discussed our options, and provided us the answers to our questions.We will be shopping at Best Buy for our electronics in the future. THANK YOU!
It's a much smaller , best buy than any other
Darlinkidd D
October 23, 2025
I had been going through a lot with another phone company's customer service (12 hours on the phone and got no where, unexceptionable!) I walked into Best buy and Gilbert greeted me with a smile after seeing the frustration on my face. He let me pick what I wanted and went above and beyond helping me get it set up and changing phone carriers to Verizon. His patience and kindness and knowledge went above and beyond my expectations, especially after what I had been dealt with, with the other phone company. I appreciate Dilbert and I'm very grateful that he was there to help me. I believe he's a true asset to Best buy and his manager as well, I did not get his name however he kept coming up checking to make sure we were okay and if we needed any help, exceptional customer service with asmile is something you don't see much of anymore sadly. So I would like to thank Gilbert and his manager so much for their gracious kindness and going above and beyond to help me with my experience in Best buy! You guys truly Rock!