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Frequently Asked Questions About Best Buy Charleston

How do I check product availability at the Charleston Best Buy?
How do I check my order status?
My local Charleston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Charleston stores’ holiday hours?

Recent Reviews

4.2
(2046 reviews)
Tracy P
September 24, 2025
2 out of 5
Although there were plenty of options to purchase, receiving adequate assistance was difficult. Unless you pay for Geek Squad there is nothing they will help you with. Expensive way to get a simple question answered.
Response from Best Buy
September 24, 2025
Good Afternoon, Tracy. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#47088" for reference. You can find us here: Twitter(X): https://bby.me/0spzxm Facebook: https://bby.me/nnkczt Instagram: https://bby.me/h3thlb
Mark S
September 15, 2025
5 out of 5
Ethan who is in the Geek Squad was fantastic!! Got everything done quickly!
Lorraine D
September 11, 2025
1 out of 5
Waste of time. They don't have anything. Rude employees to top it all . Stay home, save your time and gas and just order from Amazon.
Response from Best Buy
September 11, 2025
Good Evening, Lorraine, We absolutely understand how you are feeling after being unable to find the items you were looking for, in addition to issues with the conduct of the employees. We would love to look further into this situation with you. Please feel free to contact our team by sending us a private message via social media. Don't forget to include your Google review case ID in your message: #42355. - Facebook (https://bby.me/ypyc6t) - Twitter/X (https://bby.me/wd8r8a) - Instagram (https://bby.me/whnz7i)
WyldAngel W
September 07, 2025
5 out of 5
Great when you get help at the door, but can get busy.

About Best Buy Charleston

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