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Frequently Asked Questions About Best Buy Charleston

How do I check product availability at the Charleston Best Buy?
How do I check my order status?
My local Charleston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Charleston stores’ holiday hours?

Recent Reviews

4.2
(2041 reviews)
TheOneSandman
September 06, 2025
5 out of 5
Salesman was very helpful answering questions when we bought our latest TV. I had done quite a bit of research beforehand and pretty much knew what I wanted when we went in. Everything we were told lined up with what I had read, so I'm glad that salesman was knowledgeable. The quality and selection of the products was really good. I wouldn't hesitate to buy another TV here.
Robert M
August 30, 2025
1 out of 5
Only services what is bought there. Good luck.
Johnny R
August 30, 2025
5 out of 5
Great and prompt service as soon as you walk through the door. Can't remember the last time I was treated that well by a company.
Tina L
August 27, 2025
2 out of 5
Terrible customer service. So rude to people. Wait forever for help.
Response from Best Buy
August 28, 2025
Hello Tina, Thank you for reaching out and letting us know about your visit to the Charleston location. It does not make me feel good to know that you did not have a good shopping experience. I'd like to know more, so we can improve. Can you contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #35975 in a private message. Facebook (https://bby.me/mhbs4k) Twitter/X (https://bby.me/y1vp3k) Instagram (https://bby.me/26ik12) Thanks, ^Ezra

About Best Buy Charleston

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