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Frequently Asked Questions About Best Buy Charleston

How do I check product availability at the Charleston Best Buy?
How do I check my order status?
My local Charleston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Charleston stores’ holiday hours?

Recent Reviews

4.2
(1959 reviews)
Jacob L
November 27, 2024
3 out of 5
It's a Best buy. What else is there to say other than the fact that everything seems to go on sale a week after you just bought it and you have to go back and get the price difference but they carry the things that they carry
Joyce S
November 26, 2024
5 out of 5
Excellent customer service
billy h
November 20, 2024
1 out of 5
I BOUGHT A TV ON LINE FROM BESTBUY STILL WAITING AS OF TODAY ITS BEEN 20 DAYSI EITHER WANT THE TV OR MY MONEY BACK GETTING MAD
Response from Best Buy
November 20, 2024
Hi, Billy, Thank you for sharing your experience. It's incredibly disappointing to wait for a product longer than you've anticipated. I would be just as upset having had to wait 20 days as well. We're committed to resolving this issue as quickly as possible. Please reach out to us, mentioning Google review 64448640, using any of the links provided below. Be sure to include your full name, email address and phone number. Facebook facebook.com/BestBuy Instagram instagram.com/bestbuy Twitter/X twitter.com/BestBuySupport Kind regards, ^Pre
Lilliam A
November 14, 2024
5 out of 5
We got an open box product that was an excellent buy!!!

About Best Buy Charleston

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