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Best Buy Johnstown
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Johnstown
How do I check product availability at the Johnstown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Johnstown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Johnstown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Johnstown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1222 reviews)
Debra R
March 01, 2025
2 out of 5
Needed a charger for my Laptop, the Johnstown store doesn't have it, told to order off of Amazon, he got up and left without even saying anymore to me. Wasn't pleased and felt like I was being dismissed
Response from Best Buy
March 01, 2025
Hi, Debra,
Thank you for taking the time to share this with us, although this sounds far from the customer service we aim to provide. We would like to get some more details from you, and ensure your feedback is formally documented within our Corporate system for review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64878733. We look forward to hearing from you!
Regards,
^Katie
Nellie S
February 09, 2025
5 out of 5
I've bought several phones from them over the years, and encouraged many to buy as well. Nate was an absolute star in helping my husband and his mom get their phones set up. He was so patient and answered all the questions we had. He is a great worker and made the process so easy and stress free!
jim m
February 08, 2025
4 out of 5
Quick help, courteous and competent. Sad that selection was small at the store.
Katie B
January 15, 2025
5 out of 5
This is the only best buy i go to, so helpful! Delivery team is top notch as well, laid plastic down so they didnt mess my floor up!