'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Best Buy Johnstown
Services Offered
Geek Squad Services
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Johnstown
How do I check product availability at the Johnstown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Johnstown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Johnstown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Johnstown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1246 reviews)
Chris C
August 20, 2025
1 out of 5
Extremely disappointed with Best Buy. I purchased a laptop for $399 (about $425 with tax). I paid cash. Two days later I realized the laptop didn't have a feature I needed (USB-C DisplayPort). I packaged everything up like new and went to the store with receipt in hand. I arrived at the store at 11:30AM. The store had been open since 10AM. I was told "We do not yet have enough cash in the store to give you a refund. You can take a gift card or come back later". I did not want a gift card since I had already chosen to purchase a different laptop directly through Dell that has what I need. So, now I have to drive 30 minutes each way AGAIN to get my $425 cash back. What kind of stupid store doesn't keep some cash on hand for situations like this? Even if not in the register there should be some kind of cash available in a office lock box or something. Let me tell you, they had no trouble TAKING my cash! This is completely unacceptable in my opinion. I shouldn't have to make another trip to this store but now I do. I won't be buying from them again if possible and if I do...I'll use a credit card and just put the cash in the bank to cover the bill. One of the dumbest things I have ever encountered!
Response from Best Buy
August 20, 2025
Hi, Chris,
Thank you for leaving a review here on Google. When making a return, I can understand expecting your refund to go back to your original form of payment.
If you require any additional support on this matter, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/230b37), Twitter/X (https://bby.me/zaufat), or Instagram (https://bby.me/9ly8rs).
Please be sure to reference the phrase “Google review #32166” when reaching out.
Regards,
^Ravi
Haoyang
August 17, 2025
5 out of 5
Luke, geeksquad manager, is the best. Bestbuy should be grateful for having such professional guy.
Dylan D
August 02, 2025
5 out of 5
One of my favorite places other than microcenter to find electronics, there are also some pretty good deals like saving $350 on a laptop that's $1000
Michael
July 31, 2025
4 out of 5
Staff in the store was awesome! I strongly discourage any online/ live help.