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Best Buy Johnstown
Services Offered
Geek Squad Services
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Johnstown
How do I check product availability at the Johnstown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Johnstown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Johnstown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Johnstown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1285 reviews)
BRICK W
June 05, 2026
3 out of 5
Staff were not as helpful as I think could have been. I felt more like I was bothering the sale assistant.
Joe B
June 05, 2026
1 out of 5
Best Buy took $1200 from my bank account. They stated i bought a laptop. I never bought a laptop. They had my bank information because I purchased a 100" tv a month earlier. They then without permission did steal $1200 from my bank account. Best Buy then hid information that proves i never purchased a laptop. Do not buy from Best Buy. They will steal from you. >
David C
May 04, 2026
5 out of 5
Great store with friendly staff. Clean and organized
Diane
April 24, 2026
5 out of 5
My grandson and I were on our way to Altoona Best buy to pick up his laptop we had been delayed and we were trying hard to make it there before 8:00 and wanted to call the Altoona store and let the employees know that we were coming at the last minute and apologize for coming so late. Best buy will not allow you to talk to talk to the employees in the local stores. We were sure they would be gone by the time we got there but we went down anyway anyway and were pleasantly surprised to find they were still there and they were so friendly and helpful that they more than made up for the needless frustration of dealing with a chatbot and someone who knows nothing about the situation. Best buy needs to get rid of these services and rely on their human employees who are more than capable of providing great customer service