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Best Buy Johnstown
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Johnstown
How do I check product availability at the Johnstown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Johnstown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Johnstown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Johnstown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1202 reviews)
Debbie H
November 26, 2024
1 out of 5
This store manager leaves you hanging on your own to get your tv serviced and all issues resolved with LG. Even though when I went up this evening they were all standing around the front entrance desk doing nothing. This $700 LG tv is only 8 months old and is only used about 3 hours a day. I am working with the service repair man who has been working hard but can’t seem to get the right parts from LG. So the manager at Best Buy just handed me a post it note with LG phone number for me to call them. You would think he would call them and try to resolve these problems but he never offered to do that. Just handed me a phone number. The tv is still under manufacturers warranty. I am at my wits end but would tell everyone never to buy anything at Best Buy. I would recommend Walmart!
Tylan S
November 25, 2024
5 out of 5
Stephane was really cool, helped others employees and helped me when it was my mistake. Best best buy ever
David V
November 17, 2024
1 out of 5
Waited 15 min to buy ink. Gave up and went to walmart........
Response from Best Buy
November 17, 2024
Hello David,
When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing. We appreciate you bringing this to our attention and would like you to share these details with our Best Buy Social Team so that we can document this occurrence in our corporate system. Send a private message or DM to our team using one of our official Facebook ( http://facebook.com/BestBuy), Twitter/X ( http://twitter.com/BestBuySupport), or Instagram ( http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place.
Regards,
^Kristy
Courtney C
October 30, 2024
5 out of 5
Recently purchased a computer and was having some serious troubles with the speed of it. I stopped into Best Buy, and they quickly answered my questions and diagnosed the problem. Unfortunately I had to get a new computer as a result but Alan and Evan were excellent in helping me to select the right one for what I was using it for and was able to make the return smooth.