Sales floor associates have zero to little experience
It will be a shame when all these big box stores close and you are compelled to buy everything on the internet.
Garage tech was dismissive, wouldn't install outside equipment. Said he didn't have an appointment for 3pm but told me even if I buy equipment there, he wouldn't install it. It was 230pm and he even told me he didn't have an appointment for 3pm. Playing with his cell more important than making bestbuy money....
Store was staffed, clean, and well stocked. Staff was helpful, but they can only do so much. I doubt it's the stores responsibility but I took a star from them because they didn't carry an item the Best Buy page said they did. Hint .. call first.