Best Buy Lakewood

Absolutely worst experience by far I have ever had at a best buy. While initially helpful as soon as they realized I was only buying a laptop charger the service instantly became non existent. I tried opening my mac book box that I had brought to verify the charging cable was correct and was told to move. The women working in the electronics department proceeded to lean against the counter I had been on and text, not sure why I was asked to move so she could stare at her phone. Completely detached, unhelpful, and honestly disrespectful. I proceeded to go to the customer service desk to check out as the the check out lanes were closed so the employees there could stare off into their phones. After ringing in my purchase the women at customer service immediately pulled up her phone and said nothing more. Just absolutely deplorable and disrespectful where is the manager. I Will NEVER return to this store worst customer service I have experienced at a best buy I have bought countless products over the years and will boycott this location the rest of my life.

Walked in to Best Buy l, we had two TV options . Walked out happy and confident thanks to Jason and Donald. You need a team to explain technology and performance both are your guys. Both are patient, knowledgeable the most that caught my attention that they worked together as a team to help us THE CUSTOMER Best customer service, especially when you explain the Item, price, the breakdown and the service date. Thank you, Jason and Donald, I guarantee that you both have a bright future

Buenas promociones y variedad de productos!

Brought my work pc to get serviced. Was having issues with the battery randomly disconnecting from the terminals. Super nice receptionist took inventory of my PC. Minimal access passwords given to do the service and check operations. Found out the battery was faulty so it was replaced. Everything went well until I took it home started to use the PC. I slid the PC on my dining room table and a major scratch cut through the top layer of the table. Thought there was something under my PC. Nope! It was a screw that had been stripped, crooked, and petruding downward. Awesome. Yay for big box brands.