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Best Buy Lakewood
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services
Samsung Open House
Trade-In
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Frequently Asked Questions About Best Buy Lakewood
How do I check product availability at the Lakewood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lakewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lakewood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lakewood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3756 reviews)
Brian G
March 31, 2026
3 out of 5
03/30 850pm thank you very much to the young lady who helped with my purchase at the customer service desk. I originally arrived at 8:30 pm and got no help from some kid who was bothered after I insisted I didn't want their besbtbuy membership service. I almost left until I decided to speak to the young lady at CS desk. Thank you very much for the help
Max B
March 29, 2026
1 out of 5
Incredibly lazy, and incompetent employees i went in to exchange the $500 tv mount for another and also get a few other things, the first employee just kept saying they can order oen online i asked over 4 times saying ok what are the options to order online the guy wouldn't show or tell me just kept repeating himself with a mindless look expressions on his face I left went to another employee he just said they didnt have any tv standa in store n that was it so I just returned the one I had n left ill get my things else were with better more competent customer service especially when I'm looking to spend a few thousands dollars
Yolo S
March 28, 2026
1 out of 5
waited 30 mins after asking for help at the desk for car audio then left.
Response from Best Buy
March 28, 2026
Hello.
Waiting for support in store can be difficult. We would be glad to assist you with questions or concerns on your visit if you would like to reach out to us on any of our social media profiles below with Review 135857 for support.
Facebook (https://bby.me/dHHziW)
X (https://bby.me/h3DVnm)
Instagram (https://bby.me/o3EBsb)
Timothy H
March 07, 2026
2 out of 5
Not a great experience with customer service regarding screen protector replacement warranty. They want to have you pa $8 for geek squad to replace it when an associate can do it for free. Now, I’ll install it myself probably poorly.. leading to the screen protector breaking again easily when dropped, and I’ll have to come back in and replace it… again. Leading to a loss of $34.99 for Best Buy. Doesn’t seem like the best model. $8 vs $34.99. Improve customer service plz.