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Best Buy Reno
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Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Reno
How do I check product availability at the Reno Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Reno Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Reno stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Reno Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3746 reviews)
Tammy E
November 16, 2024
4 out of 5
Found my keyboard and louse for travel thank you! Store was a bit of a mess but only due to them preparing for Black Friday!
Brian E
November 04, 2024
3 out of 5
Good selection of stuff but sometimes the condition of the store looks like they’re having a going out of business sale. I was there today and there wasn’t any assistance to be had.
Response from Best Buy
November 05, 2024
Hello,
Thanks for sharing your feedback about your recent visit. I understand seeing a store in this condition and not getting the assistance that you needed, isn't a welcoming experience. I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also refer to your "Google review case 64388241" in your message to us.
Sincerely,
^Melissa
Keith T
November 03, 2024
4 out of 5
it's a best buy, you get what it says on the storefront.
Derek T
October 27, 2024
5 out of 5
Their Geek Squad absolutely slaps. I sort of got up sold on an annual membership, but I'm very happy I did now because they took excellent care of my machine. They cleaned it extremely well and their cable management skills are s-tier. You can trust them with your tech!