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Frequently Asked Questions About Best Buy Roseville

How do I check product availability at the Roseville Best Buy?
How do I check my order status?
My local Roseville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Roseville stores’ holiday hours?

Recent Reviews

4.2
(3096 reviews)
Aleksander M
October 15, 2025
5 out of 5
This Best Buy in Roseville on Galleria always has the nicest employees, shout out to the management or whoever is in charge of this Best Buy training! Miguel is always super helpful and will go out of his way to make us feel appreciated when we buy stuff here 5 ⭐️s
Josh C
October 13, 2025
3 out of 5
Went in to look at ovens I had seen on sale since we need a new one, greeted by 5 people at the entrance. But in the appliance section there was no one to help us, we had to ask the front for assistance as there was no one. He said he will get someone to assist us.... We waited 10 mins and no one came, they seemed short staffed or something so we had to leave. The product we were looking at appeared to have a good deal just no one to talk details about the oven or pricing/delivery type stuff. There is so much competition for ovens it wasn't worth waiting for.
Response from Best Buy
October 13, 2025
Hello, Josh, We understand how important excellent customer service can be, and we would be happy to take a closer look into this to document any feedback you may have. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 55186. Facebook (https://bby.me/r6943q) Twitter/X (https://bby.me/t1g7pk) Instagram (https://bby.me/454dam) We look forward to assisting you there.
Anthony G
October 10, 2025
3 out of 5
Not so good.
Response from Best Buy
October 10, 2025
Hi, Anthony, Thank you for leaving a review. This is not the experience we want our customers to have when visiting their local Best Buy. If you require support on this matter, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/gfavi1), Twitter/X (https://bby.me/3i0hsl), or Instagram (https://bby.me/3oyijp). Please mention the phrase “Google review #53845” when contacting us.
Lauren A
October 09, 2025
5 out of 5
I came into the store with a very stressful situation involving my laptop. I spoke with Endale, who was extremely understanding and gave me some options for a new laptop I could use for school. I usually don't write reviews, but I wanted to make sure he got recognition for providing exceptional customer service. He was patient and kind despite me being stressed about the situation. Thank you!

About Best Buy Roseville

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