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Frequently Asked Questions About Best Buy Porter Ranch

How do I check product availability at the Porter Ranch Best Buy?
How do I check my order status?
My local Porter Ranch Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Porter Ranch stores’ holiday hours?

Recent Reviews

4.1
(1846 reviews)
SERJ S
March 28, 2026
1 out of 5
I ordered one lens from other best buy store to pick up from burbank location. I didn't even touch the box and I asked pick up section employee to check the condition of the lens. Per the box and item condition I decided not to take the lens and return immediately. The employee asked me to pay 15% restocking fee for an item that I didn't even open or touched. I asked for full refund but he called his manager and the manager didn't return the item and offered exchange that I need to wait another 7 days to pick up from different store. This was very negative experience. To me items seems used or opened box. I purchased multiple lenses and I can tell easily if the condition of the lens is new or open boxed. I won't purchase any more items from best buy anymore.
Response from Best Buy
March 29, 2026
Serj, We can imagine the frustration you had with your lens order and would like to offer our support. Please send a private message to Facebook (https://bby.me/ALTRCR), Twitter/X (https://bby.me/tupP3N), or Instagram (https://bby.me/u87Ojq). When doing so, please reference "Google Revieww 136053".
Stephen M
March 25, 2026
5 out of 5
The "Best" for a reason.
Marc H
March 10, 2026
5 out of 5
Shout out to Sam from geek squad I went in with a pc software problem and they were able to get me set up with an account and a fix within hours super helpful
Greg B
March 07, 2026
4 out of 5
I miss Fry's Electronics and the nearest Micro Center is at least an hour and a half away. So that's where Best Buy comes in. Unless you go online which you'll run into Best Buy there too. They had what I needed (just not as wide of a selection) the price was reasonable to other places, it was convenient and the employees are always helpful for me.

About Best Buy Porter Ranch

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