Did pick up and it’s was easy and super fast.
I had an outstanding experience with Frankie, a manager at Best Buy. From the moment I explained my issue with my TV, she went above and beyond to make sure it was resolved quickly and smoothly. Frankie was incredibly sweet, professional, and understanding throughout the entire process. She truly listened to my concerns, reassured me every step of the way, and ultimately arranged for my TV to be replaced without any hassle.
It’s rare to find someone who combines professionalism with genuine care for customers the way Frankie does. She turned what could have been a stressful situation into a positive experience, and I walked away feeling truly valued as a customer. Best Buy is lucky to have her on their team!
Daniel T
September 04, 2025
I never get disappointed with the sales people at Best buy they're always there willing to help