Great service 👏 👍🏼
Thank you for that.
The store is clean. The staff is helpful.
Came in and bought an opened box GoPro with “excellent condition”
Just to go home right before going on vacation to the screen not working , charger was missing , and nothing seemed to be working . Do you guys not check the device before selling!!!?
Additionally I come in to tell them about it and the don’t care at all . Made me pay for another one that was a little more expensive
I had the worst experience here
I shop from you guys all the time and will no longer shop from you guys
Very bad business!!!
Response from Best Buy
March 13, 2026
Hi, Diego,
Thank you for taking the time to leave feedback for us regarding your recent interaction. I can understand wanting accurate information when purchasing and open-box device at our stores.
So that we can look into this closer, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/FYgLIr), X (https://bby.me/DEj932), or Instagram (https://bby.me/CQ8xTX).
Please be sure to mention “Google review #128812” in your social media message.
We look forward to assisting you!
I needed to purchase PCMover and they had it in stock. Great customer service!