Tsewang N
October 03, 2025
As compared to Walmart, Best Buy is more expensive and has less variety of goods.
ashlie c
September 23, 2025
I want to say thank you for all your help to Sean and Abraham very kind and great service!!!
Good store to get memory card for the camera that my parents are gonna use. The staff was very helpful to look for memory cards.
My laptop stopped charging. I took it in for repairs. After two weeks, I was told over the phone that my laptop was ready. It was not. After a third week of waiting, they returned my laptop. They had replaced the keyboard, which I had not asked for, INSTEAD of repairing the charger, and my laptop was now dead, unable to turn on. When I pointed this out, they tried to sell me a new laptop. Best Buy and Geek Squad have lost my business due to their level of incompetence.
Response from Best Buy
August 29, 2025
Hello, Alex,
Thanks for reaching out and providing your review. Having your computer repaired at a Geek Squad should be a great experience, so I can understand your disappointment here. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/y4xevy), Twitter/X (https://bby.me/9yttzf), or Instagram (https://bby.me/rwytgk). Please reference Google Review #36375.
Regards,
^ Aaron