Their geek squad for stereo installation went out of their way to help me out more than once, on both of our cars.
We bought our daughter a Kindle to encourage reading on Amazon but were disappointed, so we went to Best Buy to look at things in person. It's a clean, good-sized store but not overcrowded or cluttered. We found the section we were interested in easily enough and began to look. If someone had come over sooner it would be an easy 5 star, but it took a little bit to get some help. Once we had help though, it was fantastic. Answered our questions, offered suggestions, told us the pros and cons of the choices and helped us find the right device. It was slightly higher in price, but not too expensive. More importantly, the kiddo is happy and reading more. I would recommend checking the store out, you might even see me there because I'll be back next time I need electronics.
Got help from David. I didn't know anything about the Nintendo Switch so I asked for help. I got told the OLED was the only one that could hook up to the TV. The OLED version was more expensive and I could've gotten the cheaper one. I told him I just wanted a regular one that hooks up to the TV. I had to return it because it was too expensive and just got told that I didn't need the OLED. I could've gotten the cheaper one but I didn't know that. In saying that, do your own research before going to the store. I feel like I got cheated. I won't be working with him again.
Response from Best Buy
April 10, 2025
Hello there,
Thank you for providing your feedback on Google. Having David provide misinformation regarding a gaming console is upsetting. We would like to hear about your interaction, here at the corporate office. When you are reaching out mention "Google Review 65030933", provide details about your review, along with your full name, email, and phone number.
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Here to assist,
^Jay