Bought this 58" TV for an apartment fitness room we manage, but found physical damage upon unboxing. Because we were just three days past the return deadline, Best Buy refused an exchange, and the warranty offered no help. Inflexible customer service—inspect your items immediately- they are unwilling to work with customers.
Response from Best Buy
May 16, 2026
Hi there,
Thank you for taking the time to leave feedback for us regarding your recent purchase. We do request that you report any product issues within the return and exchange period to ensure that we are able to best assist.
If you would like us to take a closer look, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/jgTbst), X (https://bby.me/sgUeb4), or Instagram (https://bby.me/D7I37D).
Be sure to mention “Google review #153135” in your social media message.
Good place
I bought a lot of things there
Helpful Jermaine did a great job with customer service helping me right at the entrance to find exactly what I was looking for!
I just came to get a meta quest VR
Alexis was very kind and extremely helpful!
He was attentive and patient with all the questions i had about them.
10/10 experience!!
Give that man a raise!