Helpful Jermaine did a great job with customer service helping me right at the entrance to find exactly what I was looking for!
I just came to get a meta quest VR
Alexis was very kind and extremely helpful!
He was attentive and patient with all the questions i had about them.
10/10 experience!!
Give that man a raise!
Was in and out. Nice and quick.
I went to Best Buy in Pinole, CA, the day before yesterday, I was looking to replace my earbuds, I noticed they were moving merchandise around. After, I found out where they were located, I was looking for the button to push for assistance to get someone to unlock the case. I waited, and waited, and waited.........I literally was waving my hands in the air, in the store trying to get one of the workers' attention. They all saw me, but none of them acknowledged me, or asked if I needed help. This is why I choose Amazon to get my electronics.
Response from Best Buy
April 03, 2026
Hello,
Thank you for the review. That is certainly disappointing to learn, as we always want to assist our customers.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 137897