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Best Buy Vestal
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Vestal
How do I check product availability at the Vestal Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Vestal Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Vestal stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Vestal Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2659 reviews)
Camile H
November 23, 2024
5 out of 5
Great experience at this location for the first time.
Gayle L
November 11, 2024
3 out of 5
Its just a best buy
Robert V
November 04, 2024
1 out of 5
Horrible!!! Be careful if you purchase online as you may not get the item you paid for!!! I called the Vestal store to ask about a specific 75 inch LG tv. I was told they have 2 in stock. I asked if she can verify they are still there as i would be traveling close to 2 hours to pick up. She came back and said yes she has 1 in the box and 1 that is out of the box, missing parts, and has scratches on screen. I told her i would take the one in the box and i would come up to get it. She sent me a link to pay for it online. So far so good, so i thought...... I arrived at the Vestal store to pick up the TV and they try giving me the TV out of the box that has clear gouges in the screen. I explained that i purchased one that was in the box. The manager said that this was the only one they have. I explained to her that I spoke to someone a short while ago and she said they had one in the box and that is what i purchased. She then told me that I was lied to and that the person i spoke to is most likely oversees and never really checked to see if they actually had the TV in the store and just told me that they had it. Now the manager "tries" to rectify the situation by offering me smaller tv's or downgraded models that were clearly less than what I had paid. Very displeased with this whole transaction and I have since canceled the order. I have bought many items from Best Buy but this is the most unprofessional experience I have ever had with them.
Response from Best Buy
November 05, 2024
Hi Robert,
Thanks for sharing this review with us here. I'm concerned to hear about this experience and that you were told it was verified that the TV was in stock when it actually was not. I can certainly understand your frustration, especially with the amount of time spent driving to the store to pick it up. We'd be happy to discuss this further with you to ensure this feedback is documented and addressed, and provide any further assistance you may need. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64388220 so we can assist.
Thanks,
^Caleb
Arphaxad
November 02, 2024
5 out of 5
Went to buy a new TV. Was helped right away, and the TV was loaded into my car within 15 minutes. Great price! Best place to buy electronics.