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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop
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Frequently Asked Questions About Best Buy Vestal
How do I check product availability at the Vestal Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Vestal Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Vestal stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Vestal Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2751 reviews)
Courtney
September 03, 2025
2 out of 5
I was pretty disappointed with the store in general. I have been torn between 2 different brands of car speakers and since Best Buy carries both brands of speakers and have an area where you can listen to the speakers I figured it would help me to decide what I was going to buy. I was very disappointed when I realized the speakers weren't hooked up! We stood in the car audio section for at least 15 mins trying to get help from the staff and not one person stopped even after we tried to get their attention. We spent so much time in the car audio section that I eventually ordered the speakers online
Arthur B
August 27, 2025
4 out of 5
Good experience
Mary M
August 24, 2025
1 out of 5
God will help you at this place..
The employees?
Not so much
Response from Best Buy
August 24, 2025
Hello,
Thank you for the review. When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing. We appreciate you bringing this to our attention and would like you to share these details with our Best Buy Social Team so that we can document this occurrence in our corporate system. Send a private message or DM to our team using one of our official Facebook ( https://bby.me/rlinb8), Twitter/X ( https://bby.me/9guuos), or Instagram ( https://bby.me/07xtvg) accounts Please reference Google Review 34204.
Regards,
^ Kristy
Elizabeth M
August 19, 2025
5 out of 5
I have used the Geek Squad for a laptop that is brand new, but never used in a year and a half. They brought everything up to date and ready to use again. Plus answered a lot of questions I had. Very knowledgeable and friendly.