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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Vestal
How do I check product availability at the Vestal Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Vestal Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Vestal stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Vestal Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2761 reviews)
Gloria
September 23, 2025
1 out of 5
Had a geek squad appointment today for a battery change. They tried to make me sign into my apple id on their laptop; and turn off my find my feature. To change a battery! They also said that it was all in the pre appointment email they sent me and guess what they never sent me any email! I refused to sign in with my apple Id on their laptop and they refused to do the service. When i asked for a supervisor they said i only had 8 minutes left on my now 20minute appointment that i was told was a 40 minute appointment when i got there. Literally every time i use geek squad i leave in total frustration. HuGE Waste of time.
Response from Best Buy
September 23, 2025
Good Afternoon, Gloria.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#46804" for reference. You can find us here:
Twitter(X):
https://bby.me/vha6x7
Facebook:
https://bby.me/zdehn7
Instagram:
https://bby.me/ngwpb9
MAttie D
September 16, 2025
1 out of 5
Thanks for selling me an iPhone that only holds 80 percent charge :) will be contacting my lawyer in the morning!!! #scammer
Amber D
September 16, 2025
5 out of 5
Very helpful staff
John M
September 10, 2025
5 out of 5
Nice store, decently stocked