Frequently Asked Questions About Best Buy Spring Hill
How do I check product availability at the Spring Hill Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Spring Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Spring Hill stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Spring Hill Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3110 reviews)
Sharon D
January 29, 2026
5 out of 5
Helped us and answered questions
Ron R
January 26, 2026
1 out of 5
Ordered a microwave for pickup and when I arrived home with it. I opened the packaging to find the item has a dent in it. This is the second time I've ordered an appliance to receive it with a dent on the face. I attempted to call the store and they routed me to a call center and they refuse to let me get in contact with the store directly. My only option is to drive back to the store to speak with them rather then handling it over the phone. I'm driving to the store for the second time because there is no way to speak with them directly. See attached picture. The last item was a dishwasher and it had three dings across the front of it and was going in a new kitchen remodel. This could be a simple fix over the phone, but they have no customer service unless I drive back to the store and repackage the unit for return.
Response from Best Buy
January 27, 2026
Hi, Ron,
Thanks for taking the time to leave a review. I can understand wanting local support when calling in. Please note that our phone agents are trained to assist with your inquiry. I am disappointed to hear that you were unable to get this resolved.
So that we can take a closer look, please send us a private message on social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport.
Please mention the phrase “Google review #109451” when reaching out on social media.
Tristan W
January 26, 2026
5 out of 5
Trenton and the team at geek squad was great today
Melody H
January 24, 2026
5 out of 5
I want to think Kevin for doing an awesome job helping me figure out my online order he went above and beyond .