Frequently Asked Questions About Best Buy Spring Hill
How do I check product availability at the Spring Hill Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Spring Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Spring Hill stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Spring Hill Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3015 reviews)
Mary S
August 28, 2025
5 out of 5
I did not have an appointment and only waited bout 8 minutes. My computer was fixed in 3 minutes......she was awesome !!!!
Kaylin F
August 25, 2025
1 out of 5
I bought a headset for my new office job. Within less than 3 months of using them I have had non stop complaints regarding the sound quality. Telling me I sound like I’m underwater. They are getting every other word. When I call in to see about the warranty and or return policy the lady who took my call refused me a supervisor telling me they were in a meeting. When I asked for the next person above them she ignored me and left me on a silent hold. This is unprofessional to ignore a customer and I’m very unhappy with this service. I have been left on a silent hold now 5min. Non responsive. If you can’t have your customer service do their job then maybe they should look for another one. I will be making another call and visit to the store.
Response from Best Buy
August 25, 2025
Hello, Kaylin.
I know how important it is to get a headset that you can rely on, especially for work. If you would like some help, or have any questions, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please reference your Google review number #34805.
Sincerely,
^ Jason
L. W
August 23, 2025
5 out of 5
Helped us with our purchase... Friendly staff
John B
August 21, 2025
2 out of 5
No returned phone call or Email...or message..
Response from Best Buy
August 21, 2025
Hello,
Thank you for reaching out. I can understand your frustration with not receiving a call or email. We would be happy to see how we can help.
Can you please send us a private message/DM via social media. I have provided links below to our social media pages. Please include with your message, that it was a Google review 32595.
Facebook ( https://bby.me/955pmt), Twitter/X ( https://bby.me/l3dsz0), or Instagram ( https://bby.me/2a0lbo)
Regards,
^ Kristy