Catherine H
February 15, 2026
15FEB26 - Corey and Miguel made our experience a positive one! My husband can now enjoy his gift as ibtended. The store seemed a bit chaotic after a but, but Corey and Miguel handled everything in stride. We will certainly be back to the Spring Hill location. Thanks, BestBuy!
Lost the diamond out of my ring. Can’t even call to ask someone to look for me and I’m 2 hours away now . If they can’t have associates answer the phones in store, we shouldn’t shop there
Got a go pro didn’t work, they took the return np and I got the other go pro wouldn’t work for streaming.
I returned it np
People where great the cashiers are salesmen tho annoying
Joshua G
February 10, 2026
I visited this location to trade in a Magic Keyboard and purchase a new one. Despite confirming trade-ins are accepted at any store, the first employee, AL, rudely refused and created unnecessary friction, making the experience uncomfortable. Another associate eventually helped, but AL’s attitude overshadowed the transaction. I left without completing the trade-in. I came in ready to spend $380 and was treated unprofessionally—this location left a very negative impression, and I will not be returning.