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Best Buy Waynesville
Services Offered
Geek Squad Services
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Google Home Experience
Amazon Alexa Experience
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Frequently Asked Questions About Best Buy Waynesville
How do I check product availability at the Waynesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waynesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waynesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waynesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1681 reviews)
Charles H
November 21, 2025
5 out of 5
Best Buy absolutely understood the assignment. They saw all of us Pokémon degenerates lined up for the Phantasmal release—some of us looking like we’d been camping there since the Jurassic period (okay fine, 9pm the night before), others rolling in only hours before opening like the casual addicts they pretend not to be.
Despite their doors being locked until 9, the manager took one look at our trembling hands, booster-pack withdrawal symptoms, and collective lack of shame… and mercifully let us trickle in 30–60 minutes early. I have never seen a group of adults more excited than when that door cracked open—we moved with the speed and enthusiasm of addicts getting their next fix. Honestly, if there had been a camera crew, it could’ve doubled as a nature documentary.
Huge shout-out to that manager for understanding the sacred bond between a collector and cardboard. Thanks to them, we were able to secure our loot and migrate like wild animals to our next hunting ground: GameStop, the second victim of the day.
10/10 Best Buy. Would camp like a gremlin outside your store again.
Bryan W
November 21, 2025
5 out of 5
New phone
Tammie M
November 15, 2025
1 out of 5
Called customer service three days ago for geek squad/anyone who could trouble shoot over the phone a problem we have with our 75 in tv. Was told on Thursday they would call us in 1-2 hrs....have heard nothing. Ever since we have bought this tv we have had problems (paid over 200.00 for installation they informed her later they could not do it... couldn't get money back. Just has left a bad taste with us and will not be going to them for future TV's.
Response from Best Buy
November 15, 2025
Hello, Tammie,
We appreciate you taking the time to leave your feedback. Trying to troubleshoot your TV should be an easy process with the Geek Squad, so we can understand your concern. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/mk52ed), Twitter/X (https://bby.me/7li5jl), or Instagram (https://bby.me/2th87t). Please reference Google Review #69655.
Amber R
November 09, 2025
5 out of 5
Fast friendly, good people.