I got there thirty minutes before opening time, an employee came out and ask me how am's doing. I told him I was doing great and that I was there to buy a power court for my PS5 and that, I knew I was there a little bit too early. When the doors opened that I walked in that power court was waiting for me at the cash register. I believe that was an excellent customer service experience.
Good store and smart employees.
The service that I went into Best Buy for was completed quickly and perfectly. While I was there, I asked for help and info with a device that I'm thinking of buying. Best Buy only carries ONE product, even though there are several on the market, and that one doesn't fit my needs. The reason for only 3 stars is that none of the staff members were friendly at all! NO SMILES, NO interaction, such as "Is someone helping you?", or "Please let me know if I can help you with anything." No acknowledgment at all from anyone who I was not working with directly. Those who did work with me, did not make me feel that my business was important to them. I actually felt like I was imposing on their time. This is NOT the way to gain loyal customers!
Shit I could spend alot of money in this store.Bought my Starlink from them the help was exceptionally kind and helpful.