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Best Buy Waynesville
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Frequently Asked Questions About Best Buy Waynesville
How do I check product availability at the Waynesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waynesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waynesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waynesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1596 reviews)
JASON H
November 23, 2024
5 out of 5
Incredibly Pleasant Service
Wellen P
November 03, 2024
5 out of 5
Great service
Acct 4
October 24, 2024
5 out of 5
They seemed to always have a great selection of TVs and other electronics. Now with their online service I can usually get what I need in a couple days. I feel they carry a higher end product than Walmart especially in the TV market. Purchased several TVs and security cameras here.
Daniel M
October 23, 2024
1 out of 5
I called and made an appointment over the phone to get a new battery for my iphone. They said on the phone that it wouldn't take long and they had the battery in stock. I drove there and was told that they do not have a battery in stock and that I was required by Apple to leave my phone with them until the battery comes in. I was told this would take over a week to come in. I asked the salesperson if he would leave his phone with someone and be without a phone for a week and he said "Heck no!". So why am I required to leave my phone there to sit on a shelf for a week until a battery comes in? This is stupid and I think it is set up so that apple doesn't have to pay to replace many batteries. I was also told to try the Best Buy in Asheville (which is a disaster scene right now from Helene). I asked for a direct phone number to that store so that I could verify that they had a battery for my phone BEFORE I drive out there. The salesman would not give me a phone number to the store. This is the very last time I will ever step foot in a Best Buy again and am considering changing phones to android due to Apple's policies.
Response from Best Buy
October 23, 2024
Hey there, Daniel.
Thanks for providing your feedback here on Google. We can understand the importance of getting the needed service when trying to get a phone repaired. Moving forward, you can connect with a live representative by contacting us through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number. Also, please reference Google Review #64345776. We look forward to your reply.
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Cheers,
^Jason