header_logo

More to Explore

Frequently Asked Questions About Best Buy New Braunfels

How do I check product availability at the New Braunfels Best Buy?
How do I check my order status?
My local New Braunfels Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy New Braunfels stores’ holiday hours?

Recent Reviews

4.0
(2204 reviews)
Cheyne S
January 26, 2026
2 out of 5
Bought a 77" TV and was told during the sale that they would unbox and assemble it at delivery. None of that happened. Delivery drivers dropped it in our living room and left and of course no one at the store can provide assistance. Once they get your money they just don't care anymore. This was our first and last experience buying from Best Buy. Unimpressed by their business approach and feel the lack any real integrity or interest in seeing to that you as a customer are satisfied.
Response from Best Buy
January 26, 2026
Hello. Not having a delivery set up upon arrival can be frustrating, and we would be glad to take a look and see what options are available. If you have a moment, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuy Support Thanks!
Cold S
January 13, 2026
5 out of 5
Quick and easy service. Ordered an in store pickup and was taken care of quick and easy. I wish all Best Buys were like this.
F C
January 11, 2026
5 out of 5
Great customer service from Jacob Lofton. He is very knowledgeable, approachable, and friendly. He provided options and answered all our questions. We were so impressed with him, that we sought him out when we came back the next day. Thank you, Jacob and Best Buy @ Creekside.
roderick c
January 08, 2026
5 out of 5
Doing Wht thy do best

About Best Buy New Braunfels

bestbuy.com