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Frequently Asked Questions About Best Buy Hammond
How do I check product availability at the Hammond Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hammond Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hammond stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hammond Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1409 reviews)
Darrell H
September 03, 2025
1 out of 5
Bought an Apple Watch from a lady with a ring in her nose. Played with her camera the whole time. Not happy!!!
Darrell H
September 03, 2025
1 out of 5
Best Buy in Hammond
Bought a Apple Watch from a lady with a ring in her nose, she played with her camera the whole time .not happy!!!!!
The R
September 02, 2025
5 out of 5
Buy all my buisness equipment with geek squad warranty
James D
September 02, 2025
1 out of 5
Best Buy is a wonderful company. I’ve had nothing but great experiences everywhere except this particular store in Hammond, LA. It’s devoid of customer service. If you look something up online and purchase it and pick it up for a curbside pick up or an online order, then maybe I would use them.
I went into exchange a CD slot phone holder. It cost me $20. They wouldn’t exchange it because it’s a few days past the deadline and they suggested I contact the manufacture for warranty. I told them I was actually looking to exchange for another one and they said it didn’t matter that I had missed the deadline. So basically when it comes to the store you’re dealing with NPC‘s.
I told them to just throw it in the garbage. I explained they shouldn’t have had it on the shelf in the first place. It doesn’t work. Best Buy actually offers a different model from the same company that’s less expensive and works. They were unwilling to help me source one that works, and they were unwilling to exchange.
My recommendation is to avoid this particular store. It appears poorly managed and the employees appear to need more training on customer service. Until they do that, it would be advisable to just go to find other Best Buy stores.