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Frequently Asked Questions About Best Buy Hammond

How do I check product availability at the Hammond Best Buy?
How do I check my order status?
My local Hammond Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Hammond stores’ holiday hours?

Recent Reviews

4.1
(1447 reviews)
Elizabeth L
May 30, 2026
5 out of 5
Dunkie was very helpful today and greeted us so friendly and he fixed us up with what we needed and he took the time with us to make sure we had what we needed. The 5 stars are for Dunkie. I give zero starts to the geek squad- The Geek squad guy was not helpful at all he stated the obvious and then pointed in the direction of where I could find what I needed but then said he didn’t know what voltage I would need and didn’t even bother to be helpful at all. He needs to go find another job not part of customer service.
Scott L
May 08, 2026
1 out of 5
Don't call the Hammond phone number if you think you are going to be able to ask a question or speak to anyone there. After arguing with a "virtual assistant" I was transfer offshore to Baboo, who cannot tell what is in stock!
Response from Best Buy
May 08, 2026
Hello, Thanks for your review. We understand your concerns with not getting the help you needed. If you have a question we're more than happy to help. Please connect with us by sending a private message on one of the below social media platforms. You may include the Google review ID 150227 as reference. X: https://bby.me/vcEroW Facebook: https://bby.me/AD1h3P Instagram: https://bby.me/aCrhxa
Annastacia S
May 08, 2026
3 out of 5
👎🏼
Hunter C
April 25, 2026
1 out of 5
I needed something that is only carried at Best Buy. I needed it ASAP. I knew I had time since closing time online says 9. After a 26 minute drive, I arrive at 8:18 to see 3 workers closing the shutter doors outside. I wasted almost a full hour driving to Best Buy, just for it to be closed early. If there is a chance of closing early, it should be noted online.
Response from Best Buy
April 26, 2026
Good Morning, Hunter, We certainly understand how you are feeling after arriving at the store to find that they were closed earlier than expected. We would love to review this in depth with you. Please contact our team by sending us a private message on social media that contains your Google review case ID: #146104. - Facebook (https://bby.me/oe0swg) - Twitter/X (https://bby.me/72C4Fp) - Instagram (https://bby.me/wEnBxQ)

About Best Buy Hammond

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