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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Goleta
How do I check product availability at the Goleta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Goleta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Goleta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Goleta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1373 reviews)
Oralay C
July 29, 2025
5 out of 5
ᏝᎧᏉᏋ ᎩᎧᏬ ᎶᏬᎩᏕ. ᏦᏋᏋᎮ ᏬᎮ 𐐆ᏂᏋ ᎶᎧᎧᎴ ᏇᎧᏒᏦ
Bob M
July 27, 2025
1 out of 5
This Best Buy is terrible for so many reasons. Recently I tried to return something and it was slightly over their 15 DAY RETURN POLICY which they said nothing about. Their obnoxious manager Alvaro pointed to a huge sign on the wall covered with tiny lettering, to say that the policy was visible to all. After that I returned something from Home Depot that I had purchased on the same day, with no problem at all. They are the worst. The selection sucks and most of their employees know nothing so don't bother asking questions. The few times I've tried they start googling to find the answer. This store is single-handedly driving people to Amazon. Stay away.
Response from Best Buy
July 27, 2025
Hello.
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/nkaqh0), Twitter/X (https://bby.me/4r1fb3), or Instagram (https://bby.me/4rdhzt). When you message us, please include your full name, phone number, email, and a copy of your Google review number #21271. We look forward to working with you.
Best,
^Allison
Andrew R
July 25, 2025
5 out of 5
Kolya was extremely helpful in setting up my new laptop at the Geek Squad bar. Very knowledgeable and friendly. Highly recommended this store to anyone in need of service. And for the best experience, ask for Kolya
Kim B
July 20, 2025
1 out of 5
Just bought a Dell computer from Best Buy. The computer on display was actually $300 more than the sale price placed beside it. I bought it anyway because the manager said they would price match for two months. I’ve found a few of the same computers online, including from Amazon and Walmart, but they won’t price match unless it’s also shipped directly by those companies. The price match claim is fake! Lots of deception going on here.
Response from Best Buy
July 21, 2025
Hello, Kim,
I appreciate you taking the time to reach out to us regarding this price match opportunity! Our Price Match Guarantee (https://bby.me/jsdsme) is one of my favorite options from Best Buy, as I love to save money in any way possible. I’d like to get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/m3z0bz), X/Twitter (https://bby.me/e49de7) or Facebook (https://bby.me/4esnp2) with the details of your situation, the order number, your full name, phone number, and e-mail. Also add Google Review 18440. We look forward to hearing from you.
Sincerely,
^Deysha