I was supposed to be able to transfer my transaction from my personal credit card to the best buy card, but to do so the Manager who has zero customer service inclination wanted to charge me an extra $200.
Bait and switch. Do not shop here!!
Regarding the feedback below - it's not my job to send the review elsewhere. Another example of how your company does not care for it's customers. You , or your bots, obviously read this. You figure out how to get it where it needs to go to. Get your act together. Your customer service continues to be atrocious.
Response from Best Buy
December 10, 2025
Hello,
Thank you for the review. We can understand your frustration with your experience, when trying to transfer you information.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 85055.
Benjamin S
December 04, 2025
Your standard big box electronics store.
I put my ear buds through the washer. The warranty covered it and I walked out with a brand new pair. Works for me.
Very good deal for electronics