Patti S
September 24, 2025
My husband and I walked in today and as soon as we got through the door an employee asked us what brought us in today and we said we need a new tv. He said that they have free installation right now and then he said to hold on and asked a manager then he said that they don’t have that offer anymore. Then he told an employee to help us. We looked at several tv’s and he was knowledgeable. There was a tv that had a $799 tag and looking at it the tag was for a cell phone and misplaced. We decided on a TCL tv that was on sale for $999. We were
excited about the price and details he told us about. After calling another employee to help him he told us they don’t have it in stock. It’s annoying they keep the tag out and tv when it’s out of stock. After that I was ready to go. I’ve bought several appliances here but I guess for the tv we will go to Costco.
Response from Best Buy
September 25, 2025
Hello. Incorrect information being posted in store when it comes to availability can be frustrating. Please reach out us to in a private message on Facebook (https://bby.me/je14vc), Twitter/X (https://bby.me/gcbntx), or Instagram (https://bby.me/pqynx5) and an agent will be glad to get this documented as well as assist in any way that we can. Thanks!
Aliyah M
September 10, 2025
Rating this based off the experience my family and I had with the Verizon rep, Bailey H. We all moved from AT&T to Verizon service and she forgot to add all of the promotions that were promised to us during our visit. One of those being a free iphone 16 due to a promotion which we were still charged for on our first bill. We weren't aware of this at the time, until days later where we all tried to contact her via phone call and text (both things she told us to do if we had any questions and her card was given to us) but she still never responded or got back to us despite our questions and concerns. We all had to individually call Verizon customer service to get it squared away, which they also confirmed that there were a lot of errors on our account. This is extremley dissapointing and will not be going back there.
Response from Best Buy
September 11, 2025
Hello, Aliyah,
Thank you for taking the time to share your experience. We know how important a working phone can be, and we would be happy to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 41983.
Facebook (https://bby.me/3qbczi)
Twitter/X (https://bby.me/z9j34o)
Instagram (https://bby.me/t2eurn)
We look forward to assisting you there.
Great, walked in somebody helped me find what I needed. Made purchase, and left. Under 5min
Staff is super nice, courteous and helpful. Store is well managed and maintained. Definitely 5 Stars are warranted for this location.