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Frequently Asked Questions About Best Buy San Carlos

How do I check product availability at the San Carlos Best Buy?
How do I check my order status?
My local San Carlos Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy San Carlos stores’ holiday hours?

Recent Reviews

4.2
(3214 reviews)
Estuardo M
October 16, 2025
5 out of 5
Excelente
Jose A
October 13, 2025
4 out of 5
Es un buen lugar para comprar
WY W
October 11, 2025
1 out of 5
Really poor service. The staff here were really dismissive. The first person I spoke with at the counter was rude and dismissive, gave me the wrong information, and didn’t bother to follow up. Then another told me to wait for the manager, then disappeared. I stood there for 10 minutes before tracking the staff down myself, only to get a half-hearted response. Terrible customer service
Response from Best Buy
October 11, 2025
Hey WY, We never want to hear that one of our customers felt like they were dismissed we can understand your review if you felt that way. We want to learn more about your experience at the San Carlos location. Could you message us at one of the links below to connect with a representative. All you need to do is reference Google Review #54529 in a private message. Facebook (https://bby.me/rd88v9) Twitter/X (https://bby.me/aounm9) Instagram (https://bby.me/ak0lzc) Thanks,
Fabio V
October 03, 2025
5 out of 5
Buen servicio al cliente, lo único que será bueno es que hubiera mas personal en los departamentos y mejor capacitados, si tienes pregunta en tecnología muchos no saben que responder

About Best Buy San Carlos

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