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Frequently Asked Questions About Best Buy San Carlos

How do I check product availability at the San Carlos Best Buy?
How do I check my order status?
My local San Carlos Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy San Carlos stores’ holiday hours?

Recent Reviews

4.2
(3226 reviews)
Christopher D
November 08, 2025
5 out of 5
I recommend! Helpful and friendly staff! I just made sure they had what I was looking for in the store I was going to!
trandanGnghia v
November 08, 2025
5 out of 5
Tôi đã đến Best Buy tại số 1127 Đường Industrial, San Carlos, California với mục đích mua kính thực tế ảo Meta phiên bản 2 để giúp một người bạn. Mặc dù cửa hàng này không có bán mặt hàng đó, tôi đã vô cùng ấn tượng với thái độ phục vụ. Thay vì từ chối đơn giản, nhân viên ở đây đã rất nhiệt tình và tận tâm. Họ kiểm tra hệ thống và chỉ dẫn tôi một cách rõ ràng đến một chi nhánh Walmart khác có bán sản phẩm tôi cần. Sự hỗ trợ chu đáo này khiến tôi cảm thấy rất hài lòng. Bên cạnh đó, bãi đỗ xe của cửa hàng rất rộng rãi và thuận tiện, góp phần tạo nên một trải nghiệm mua sắm dễ chịu. Dịch vụ khách hàng tuyệt vời như thế này xứng đáng được ghi nhận và giới thiệu. English: I visited the Best Buy at 1127 Industrial Road, San Carlos, California, intending to purchase a Meta Version 2 VR headset for my friend. Although this specific store did not carry the item, I was thoroughly impressed with their customer service. Instead of a simple refusal, the staff was incredibly enthusiastic and helpful. They diligently checked their system and clearly directed me to another Walmart location where the Meta 2 was available. This thoughtful assistance made me exceptionally happy. Additionally, the store's parking lot was spacious and very convenient, contributing to a pleasant overall experience. This level of outstanding customer service truly deserves recognition and praise.
Peter C
November 07, 2025
3 out of 5
I was picking up an online order. The store is nice and tidy. However, the lady at the register desperately needs a training in customer service. Bored, unprofessional, lethargic.
Response from Best Buy
November 07, 2025
Hello, thank you for sharing your experience with us here. We aim to make every experience with us positive. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #66155". Facebook (https://bby.me/d72ixk) Twitter/X (https://bby.me/i99shh) Instagram (https://bby.me/l9q5gq)
Ariitea T
November 04, 2025
4 out of 5
Trop bien pour un 1er voyage on a pu s'acheter un jbl charge 4. Pour les route que on devait faire 🔥

About Best Buy San Carlos

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