Best Buy Greece

I went in to get my screen protector replaced. Didn’t have to wait more than a minute in line, and the employees at the front were so friendly and helpful!! I wish I knew their names but I was so happy to have had such a positive experience at this store!

Today I visited the Greece Location. I was there to buy PC parts to build a custom PC. The gentlemen in the back were not helpful at all and rather than show me, where the parts were or what was available he searched for prebuilts while I continued to ask questions. He was rude condescending and lacking in any effort to help me. Mind you I was prepared to spend thousands of dollars in between the parts and speaking with the Geek squad. Sadly I never made it to the Geek squad. After he continued kneeling, never once leaving the register. I searched for parts with no assistance. After hearing him make fun of me for bothering him. I reported him to this really nice lady in the front of the store and left. 3000 well saved. I would never spend money with a person who would act this way. There is a real market here for pc builder to bad your rep was to busy trying to convince me to buy stock products I didn't ask for. Dissapointing to say the very least. He seemed overly worried about helping a Trans person. Perhaps some training before he becomes a liability, if that is not already the case.

This Bestbuy has terrible customer service! Charged me a $105.00 restocking fee just because I opened the box like it's a joke. They take 20 minutes just to ask if you need help. Shopping here is like pulling teeth. Never returning to this location. I will take my money else where.

I love this stor, I always get great costumer service!