Journeyz M
August 05, 2025
It would be nice if you had the option to see how games play on some devices. Some games should be installed on demo pcs, game systems. Customer service was great.
Notified me when my was ready and helpful in loading it in my vehicle.
Awful experience with the geek squad , 15 day wait to bring my stuff out and install , and I bought everything from Best Buy, do not use them . I wish I never purchased anything from them
Response from Best Buy
July 28, 2025
Hello,
Thank you for the review. I can understand your concern with the wait time for your installation. We always want to be accommodating as we can in a timely manner.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/y3hqk7), Twitter/X (https://bby.me/nm262y), or Instagram (https://bby.me/4s1pjk). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 21699.
Regards,
^ Kristy
Had exactly what I needed the staff was very helpful