Geek squad fixed my smart phone problem after a reasonable wait.
Xiomara M
October 29, 2025
Was told they repaired ps5 and told me to bring it in but because I didn’t buy it from them they couldn’t service me
Response from Best Buy
October 29, 2025
Hello. We understand the frustration when unable to get service for your device. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/70q7e9), Twitter/X (https://bby.me/7yzrdn), or Instagram (https://bby.me/5l8mdo), and mention your Google review, 62002.
Fredrick
October 16, 2025
I usually order online for pickup. Good selection of products if you want to browse the store. Quick, convenient, and secure order pickup process for online orders.
Alexander B
September 30, 2025
Bought a Samsung wireless trio charging pad. issues with charging multiple phones from the start. They are compatible phones. Cases off. It is simply a faulty product, i did all basic troubleshooting testing multiple outlets at multiple buildings as well. Ended up getting outside the return window and cannot return this now.($90 mind you) Website Chat support says i can call the store and that they cant help, call "the store", it is foreign support overseas, there is apparently no way to get in touch with someone at your local store anymore over the phone. At this point they said contact Samsung. Samsung is just great overall and cant find the SN when they attempt to look it up in their system. At this point its all a joke, i will take the L, ty best buy!!
Response from Best Buy
September 30, 2025
Hello Alexander,
Thanks for leaving us the review. We can understand why you would feel that way. A faulty charger would cause some frustration. We would like to see if we can help. Can you reach out to us at one of the Social Media links below? Reference Google Review #50246 in a private message to connect with a representative.
Facebook (https://bby.me/ulfltm)
Twitter/X (https://bby.me/0gv6ve)
Instagram (https://bby.me/5akdih)
Thanks,