Best Buy Greece

I love Best Buy as a whole. I have ordered in store and online. It is always easy to make a return. However, they are always short staffed, and it takes a minute before you can find someone to help you...

Severely understaffed. We were never even acknowledged by the four workers we saw. A nice lady helped us after we waited nearly 25 minutes for other workers. Some of the employees also weren’t in uniform, so I can’t even give the lady credit for helping us without knowing her name.

Great experience. I wish I could remember the name of the manager but he was super helpful for helping me process an exchange for a working Arcade1Up. Super seamless process to resolve everything.

Their technician Dan called me the morning of my delivery and install of a TV, he told me there is no mount available at any of their stores that fits my tv. He then suggested a mount for me to buy, I checked their website and they had them in stock at multiple stores. I left work, drove 30 minutes to pick up the mount at the store and drop it back off at my house at 11 AM for my 2-4pm delivery, since he said he couldn’t find any. I reached out to Dan and told him I had the mount at my house, and he went ahead and canceled my delivery anyways. It was a Saturday so I’m assuming Dan didn’t feel like doing an install late in the day on a weekend. I own a business and work 7 days a week so I made a lot of effort and hired extra help so that I could be available. All for nothing, because of Dan and Dan alone. I would recommend asking who your technician is and asking for a different person if they tell you Dan. Employees like him are why businesses get bad reputations. He lied right from the beginning about the mount not being in stock.