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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Owasso
How do I check product availability at the Owasso Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Owasso Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Owasso stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Owasso Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2287 reviews)
Rebecca L
July 06, 2026
5 out of 5
Thank you Geek Squad!!!!!
James M
June 21, 2026
3 out of 5
Usually nice no issue but not fair and or consistent with their policy on new releases especially trading cards. No where is it posted and the rules change depending who is working
Response from Best Buy
June 21, 2026
Hello James,
We can see why you’d be upset if you felt our policies are not consistent. We would like to see if we can answer any questions you may have. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #175218 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/aVE8FR)
• Twitter/X (https://bby.me/0l5bfb)
• Instagram (https://bby.me/NV4dvs)
Laurel M
June 13, 2026
2 out of 5
I originally went to the Owasso store (not the closest to me) because they had an all-in-one out of the box. BEWARE! I purchased on May 26 and it crashed on Jun 2nd. I had done a curb side pick up because I was in a hurry. I work from home and can't do without. My 10yr old computer went down so I needed one fast. BIG MISTAKE. I will say that they quickly credited me and I was able to use that $500 credit to purchase a new one. I stood around and waited for a while for someone to help me... no one in sight until he showed up. I also lost two days of work. I honestly think that computer may have been taken in for recycling and then resold. If it was a floor model, it was used roughly.
Response from Best Buy
June 13, 2026
Hi, Laurel,
Thanks for taking the time to leave a review. When purchasing an open-box device, I can understand expecting it to function as expected. We are disappointed to hear about your experience.
If you require further assistance, please feel free to message us on social media. Our team would be happy to help you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Be sure to reference the phrase “Google review #172047” when reaching out to us.
Paul R
June 07, 2026
4 out of 5
Store is clean and well stocked. Employees are fairly knowledgeable about their products.