Michele R
January 16, 2025
Safety is very. Their staff is amazing
I had a superb experience buying a laptop for school with Alex in the computer/Windows section. He was extremely knowledgeable and so friendly and welcoming, with great recommendations for the best computer for the work I'll be doing, the ideal protection/warranty, and support from Geek Squad later. We'll absolutely be back to this location for future purchases because he provided top tier customer service!
Bernardo C
January 09, 2025
Employees showed good people skills
Levi the manager is AWFUL WORST CUSTOMER SERVICE EVER! I’d give this location a 0 star review but Bianca was amazing and she over compensated for his terrible management. She needs a promotion and he needs a demotion.
Response from Best Buy
December 22, 2024
Thank you for sharing this experience with us, Rutta. What you've mentioned is quite concerning. This is not the experience we want for our customers. We strive to make store visits an embracing, simple, and enjoyable experience each and every time, and we definitely expect our employees, from top to bottom, to conduct themselves as professional as possible in every situation. I appreciate you choosing us for your purchase, and I'd like to get this reviewed for you further.
Please send us more details through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy). Please send us the store location, along with your full name, phone number, and e-mail. Also add Google Review 64593448. We look forward to hearing from you.
Sincerely,
^Deysha