Frequently Asked Questions About Best Buy American Fork
How do I check product availability at the American Fork Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local American Fork Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy American Fork stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the American Fork Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2882 reviews)
Larry P
January 09, 2025
4 out of 5
I bought the last ink cartridge that matches my printer. Saved the day. Checkout is kinda hidden.
Cruz G
January 02, 2025
1 out of 5
This was the worst visit at a Best Buy store. I spent 20 minutes looking around, and not once was I approached by a rep. I left, and I ended up buying the TV and several other electronics from Walmart.
Response from Best Buy
January 02, 2025
Hello.
Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64635493" and share your full name, email, and phone number.
Thanks,
^Jacob
Laura T
December 30, 2024
3 out of 5
Staff was friendly, but they were out of stock on everything.
Response from Best Buy
December 31, 2024
Hello.
Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64627014" and share your full name, email, and phone number.
Thanks,
^Jacob
austin d
December 23, 2024
1 out of 5
This place is just ridiculous. We bought appliances for a new place we moved into. They have tried the delivery twice and both times it went to the wrong address. It’s been hours on line and on the phone. I’m leaving this review as I’m on hold. There systems are the most pathetic ever. I will never shop at Best Buy again. The last time we ordered a tv and they literally could not find it in the store even though they said in our email it was sitting at the American fork location. Every time I go to a Best Buy if it’s not in stock it’s a disaster. The CEO should be fired and not with a 50 milllion dollars here you go thanks for screwing our company up. I would clean house of all and build up a new system and a team. Please run for your life from this place and never step foot in one again. Oh ya still on hold.🤦♂️🤦♂️🤦♂️. How can a company this size not simplify its systems. Steve Jobs simplified all and you can see apple making it more complicated on every update. Best Buy you suck.
Response from Best Buy
December 24, 2024
Hello, Austin,
Thank you for taking the time to leave a review here on Google. Buying appliances for your new home should be exciting. As a consumer myself, I understand being on hold while trying to get a resolution. We also understand the value of your time and wanting support. If you'd like your feedback formally documented or require additional support, please reach out to us via social media. Our team of experts would be happy to assist you on any of the following platforms:
Facebook (facebook.com/BestBuy)
Twitter/X (twitter.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64601641" when reaching out on social media.
Thank you,
^Ruby