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Best Buy Bethlehem
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Frequently Asked Questions About Best Buy Bethlehem
How do I check product availability at the Bethlehem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bethlehem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bethlehem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bethlehem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2319 reviews)
Kyle K
February 10, 2025
1 out of 5
I went in to buy a tablet just now. Stood around the tablet section for a while hoping an employee would help me. Most of the employees were just hanging out in a group up front by the security desk. I'm just going to get it online from a different retailer. Don't waste your time or money at this store.
Response from Best Buy
February 10, 2025
Hello, Kyle.
Thank you for taking the time to provide this feedback. We always strive for the best customer service, so to hear this has not been your experience is concerning.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams and assist in any way that we can. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Best,
^AllisonS
Kim D
February 04, 2025
5 out of 5
Very helpful workers
john k
February 02, 2025
2 out of 5
Customer service was exceptional.
Floor sales was a Zero.
I was a long time buyer but the rude employee and lack of sales people were the worst.
Came home and ordered online at another service.
Response from Best Buy
February 02, 2025
Hello, John,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (https://www.facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64768150. We look forward to hearing from you.
Sincerely,
^Deysha
Rob t
January 31, 2025
5 out of 5
I ran into a major issue that was resolved by the Geek Squad team and Christopher (Manager). It was honestly was one of the worst experiences with BestBuy I had with a laptop issue (been purchasing from them since 2009) and they were very cool, understanding and respectful. They totally took care of me and I was honestly ready to close my credit card and stop shopping there. So shout out to Chris, Mike, and two other gentleman I forget their name. I'll update their names when I go back.