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Best Buy Bethlehem
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Frequently Asked Questions About Best Buy Bethlehem
How do I check product availability at the Bethlehem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bethlehem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bethlehem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bethlehem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2390 reviews)
Luna G
August 09, 2025
1 out of 5
I have never been so frustrated with a company in my life. After weeks of going back and forth with Best Buy and their incompetent delivery company, I finally gave up on the fridge I originally purchased and settled for a lesser model just to get something.
We waited ANOTHER week for delivery—only for them to pull the same garbage again: cancelled 30 minutes before it was supposed to arrive. That’s now FOUR Saturdays in a row they’ve scheduled and then canceled at the last minute.
I’ve been over a month without a working fridge, my blood pressure is through the roof, my patience is gone, and apparently I can’t even get my money back—so I’m stuck with Best Buy.
This is beyond unacceptable, and I’m seriously considering legal action. Best Buy corporate and their delivery partner have zero respect for customers’ time, money, or sanity.
Thomas S
August 03, 2025
5 out of 5
Had to figure out a few exchange things today (thanks Microsoft for selling everything separate), Steph was awesome at answering questions about everything I had. Also shoutout to the guy who helped me on 8/2 with making my initial purchases (I forget your name), including a really good recommendation for the galaxy watch 6 I got!! Thank you both and everyone else that helped me out :)
MB K
August 02, 2025
5 out of 5
Great service at the phone desk!! All the guys were so nice!!
Tom
July 23, 2025
2 out of 5
Staff is rude.
Response from Best Buy
July 24, 2025
Hello, Tom.
Thanks for sharing your experience with us here on Google. We know how important it is to get friendly customer service while shopping with us. If you would like some assistance, please send a private message out to one of our live representatives through one of the social media platforms below. Be sure to reference your Google Review number 19582.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Cheers,
^ Jason