Frequently Asked Questions About Best Buy Bethlehem
How do I check product availability at the Bethlehem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bethlehem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bethlehem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bethlehem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2415 reviews)
David R
November 04, 2025
1 out of 5
DO NOT SHOP HERE!!! I bought a Samsung 58” TV got it home and found the screen cracked. Exchanged it and the 2nd one was cracked too. And of course the only way to see a broken screen is to have it 100% unboxed. I think they damage the merchandise over there on purpose. There is no employee over 25 years old. I will never shop there again. The 3rd TV i bought at Target is 100% perfect!!!
Response from Best Buy
November 04, 2025
Hi, David,
Thank you for sharing your review with us. We would like to follow up to discuss your experience with finding your new TV was damaged.
Please private message us on Facebook (https://bby.me/8udl04), Twitter/X (https://bby.me/9jhieg), or Instagram (https://bby.me/sosmkg). Please mention "Google review 64544." Thanks!
DFam07
November 02, 2025
5 out of 5
Knowledgeable sales help when buying a TV he could answer all my questions
John M
November 01, 2025
5 out of 5
Walked in, requested a salesperson to help me with dishwashers and she was promptly there. Took care of my needs, bought a dishwasher and I was on my way.
Paulina S
October 30, 2025
2 out of 5
Worker was nice but I took my laptop in person because I needed a charger for it. They looked at the charging input of the laptop and still managed to sell me the wrong charger…. Now I have to take time out of my day again to return or exchange it when I could be working.
Response from Best Buy
October 30, 2025
Hi, Paulina,
A recommendation of the wrong accessory can put a damper on things. We are saddened to know that this happened during your visit. Please send a private message to our social media platforms on Facebook and Instagram or @bestbuysupport on X. Be sure to mention that you are responding to Google Review 62454 and provide your name, email, phone number, and receipt information.