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Best Buy Wesley Chapel
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Wesley Chapel
How do I check product availability at the Wesley Chapel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wesley Chapel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wesley Chapel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wesley Chapel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3159 reviews)
Chris B
October 27, 2025
5 out of 5
Just went to get my phone fixed and although it wasn’t possible, Hayden assured me they tried everything they could at geek squad and I ended up getting a new phone. He was very helpful and professional.
Trevor L
October 24, 2025
1 out of 5
Been waiting 20 minutes for a someone to open a case. Still waiting... (asked 2 employees and it's not even remotely busy) ***edit. Asked a 3rd employee and Leo helped me out immediately.
Response from Best Buy
October 24, 2025
Hello. Trevor,
Thank you for sharing your concerns with getting a product out of the case. I can understand that having to wait for support can be difficult. We would be glad to notate your concerns if you would like to reach out to us on any of our social media profiles below for support with Review 60170.
Facebook (https://bby.me/xjwu0n), Twitter/X (https://bby.me/9gx4g4), Instagram (https://bby.me/h42zmo)
Jeff T
October 24, 2025
5 out of 5
I’ve had a consistently solid experience at my local Best Buy. While the in-store selection can occasionally be limited depending on what you’re looking for, what really stands out is how helpful the staff has been every time.
There have been multiple instances where I couldn’t find a product in stock at this location, and rather than turning me away, the team went above and beyond to locate the item at a neighboring store or have it sent directly to their location for easy pickup. That extra step has saved me time and frustration more than once.
The in-store team is also knowledgeable about tech and offers advice in a way that’s not pushy, which I appreciate. Whether I’ve needed help understanding a new product or figuring out compatibility for accessories, they’ve always taken the time to make sure I walk out confident in my purchase.
The layout of the store is easy to navigate, and checkout is typically smooth. The online pickup counter is also efficient — orders are usually ready fast, and I’m in and out in minutes.
Overall, I’d recommend this Best Buy location for its service-first mindset. The team is focused on solving problems and making sure you leave with what you need.
Kenneth B
October 22, 2025
2 out of 5
Has gone down so badly, no customer service
Response from Best Buy
October 22, 2025
Hello, Kenneth,
Thank you for reaching out to us and sharing your feedback here. We Understand how important excellent customer support can be, and we would be happy to take a closer look into this with you to document your feedback for improvement. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 58981.
Facebook (https://bby.me/g74uwy)
Twitter/X (https://bby.me/r0lg13)
Instagram (https://bby.me/1nr09l)
We look forward to assisting you there.