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Best Buy Wesley Chapel
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Wesley Chapel
How do I check product availability at the Wesley Chapel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wesley Chapel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wesley Chapel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wesley Chapel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3085 reviews)
Maria D
August 06, 2025
1 out of 5
No customer service no help.Will not go here again.
Response from Best Buy
August 06, 2025
Hello, Maria.
Thank you for taking the time to provide this feedback. We always strive for the best customer service, so to hear this has not been your experience is concerning.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/cjft9i), Twitter/X (https://bby.me/zuwpda), or Instagram (https://bby.me/cvbsju). Please also include Google Review 25400.
Best,
^Allison
Alexa L
August 02, 2025
5 out of 5
I was helped by two amazing gentlemen. Grant and David. I am very new to gaming and wanted a whole PC and set up to livestream and game. They took 2 hours helping walk me through everything and give their expertise and recommendations. Extremely professional and got me exactly what I was wanting to achieve within my price point, and even helped me save money. Huge huge kudos to them!!
Lionel H
August 01, 2025
1 out of 5
I came into your location and bought a apple gift card for my son for his birthday... upon asking where the gift cards were located i was asked are the gift cards for me due to scams. I said I am buying this for my son. I purchase the card and give to my son to activate he calls me at work crying say dad the card says it used I said that's impossible I leave work cause its his birthday and immediately take the card back to your location as a customer I am disappointed because I provided my receipt and the card your store basically told me it is not on us it is on apple, I work in management and I know what it means about the customer experience and the fact that my son was in tears about the card and being told that I had to talk to apple. no empathy from your team no researching the issue other than calling apple.. Thanks best buy I will not be back. I spent 500 for nothing.
V D
July 26, 2025
4 out of 5
Matt gave us very great. Suggestions on TV's, surround sound systems. He was very knowledgeable and friendly.