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Frequently Asked Questions About Best Buy Wesley Chapel

How do I check product availability at the Wesley Chapel Best Buy?
How do I check my order status?
My local Wesley Chapel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Wesley Chapel stores’ holiday hours?

Recent Reviews

4.0
(3033 reviews)
Dzmitry C
June 04, 2025
1 out of 5
What a shame to sell a used item instead of a new one. I recently managed to order an RTX 5080 GPU. It arrived in used condition, and knowing how difficult it is to reorder this GPU, their only offer was to return it for a full refund. They didn't even try to offer replacement options. In my opinion, it is shameful that such a large retail chain sells used goods as new and does not even offer replacement.
Derenda B
June 03, 2025
5 out of 5
I want to recognize Brad as a stellar employee. I purchased a laptop and JBL speaker Tuesday after Memorial Day and there were not many employees working that day. However, he took time with me and made the sale. Today, I went in hopes of getting suggestions on how to get YouTube TV back on after a power outage. I had spoken with Frontier for the past week and the YouTube person was in India and could have taken my bank account had I not paid attention. I am 78 years old and do pretty well with computers, but this TV issue really stumped me. I decided to go to Best Buy where I’ve purchased most of my electronics. Brad was there and after several attempts was able to get me on YouTube tv through my phone! A week of stress was over in 20 minutes. Many thanks to Brad for two great experiences in Best Buy! You have a great employee! Derenda Burdette
Yo R
June 01, 2025
4 out of 5
Definitely recommend the GeekSquad services. They always assist with any issues and always help me out.
James L
May 26, 2025
5 out of 5
Nate was very friendly and helpful about when I asked about security cameras.

About Best Buy Wesley Chapel

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