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Best Buy Wesley Chapel
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Wesley Chapel
How do I check product availability at the Wesley Chapel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wesley Chapel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wesley Chapel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wesley Chapel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3014 reviews)
Kelsey M
April 30, 2025
5 out of 5
I walked in with no idea what I wanted but knew I needed it to be portable for my business and durable since I have two kids. Jacob and Kay knew exactly what to ask to determine what was right for my needs, and I walked out with a laptop, warranty plan and it was on sale. YAY! The customer service I received today from the moment I was greeted at the door all the way down to the actual sale was refreshing. I would definitely recommend this Best Buy!
Laura S
April 30, 2025
1 out of 5
Terrible service. My mom bought a phone from you, and after six days, we returned it because the signal wasn't working. They charged me the full amount and won't return it. This has been a month, and today they told my mom to accept her loss and pay the money. Now my mom has no money, and she doesn't have her phone with you either. This is disrespectful.
Katlyn D
April 29, 2025
1 out of 5
Waiting 15 minutes for an employee to open up the case to grab a product. Asked a team member by the front desk twice and it somehow still took so long. Friend waited by customer service to see if he could get anyone to help, and he could hear everyone in the back chatting, but no one was at the desk to help us. Was there employees around the store? Yeah, they were all up front watching us ask for help, but no one was wanting to walk over to open the case. And we weren’t the only ones in the store waiting and asking for assistance. Tired of products being in cases, and tired of employees not taking a minute to stop their conversation to help. This is why people buy stuff online now.
Casey O
April 26, 2025
1 out of 5
Horrible service. This store is a joke!!!! Best Buy used to be a really good store but is has gone down the drain!!!