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Best Buy Wesley Chapel
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Wesley Chapel
How do I check product availability at the Wesley Chapel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wesley Chapel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wesley Chapel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wesley Chapel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2889 reviews)
John
December 11, 2024
2 out of 5
Really disorganized, and poor floor service and checkout….training is needed.
Response from Best Buy
December 11, 2024
Hello, John.
Thank you for taking the time to reach out. We take feedback seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64545107.
Best,
^AllisonS
T H
December 11, 2024
3 out of 5
3 stars due to service. Waited over 20mins in line to checkout.
Response from Best Buy
December 11, 2024
Hello,
Thank you for the review. I understand your experience at Best Buy may not have been a reflection of the expectations we have in place. As a consumer myself, I always expect to receive great service, which is what we want for all customers who visit our retail stores.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy
KJ M
December 11, 2024
4 out of 5
I do like this store....but we specifically came in to have some basic questions answered about the MetaQuest. 2 employees were unable to help us, and suggested we stand in line to talk to the Geek Squad. There was a long line and only 1 person on Gerk Squad duty...so we had to leave.
Gabriel V
December 09, 2024
1 out of 5
This Best Buy has to be the worse store ever, first they post false advertisement by stating a tv is 120 hz and when i buy it and install it at home the tv only has a 60 refresh rate. I then bring the tv back myself, they then find me a replacement where i have now wait for it to get delivered a week later, on delivery day the company never even showed up and now i have to wait another week for a rescheduled delivery date. HOPEFULLY i will receive my PAID merchandise. I will never ever shop again in any BestBuy store.
Response from Best Buy
December 09, 2024
Hi Gabriel,
Thanks for sharing this review with us here. I'm concerned to hear about this experience that you had recently, and can understand your disappointment regarding the TV not being as advertised, and having to wait longer now to receive your replacement. We'd be happy to discuss this further with you to document this feedback properly and address these concerns. To do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64536861.
Thanks,
^Caleb