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Best Buy Wesley Chapel
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Wesley Chapel
How do I check product availability at the Wesley Chapel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wesley Chapel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wesley Chapel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wesley Chapel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3104 reviews)
Jason H
August 25, 2025
5 out of 5
Curbside pickup is quick and a great option.
Carlos r
August 24, 2025
3 out of 5
Service is not the same as it use to be. The customer attention ir horrible.
Response from Best Buy
August 24, 2025
Hello,
Thank you for the review. We try to pride ourselves in ensuring we provide great customer service. I regret to learn this was not the case for you.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/jy51mt), Twitter/X (https://bby.me/gtac8j), or Instagram (https://bby.me/pu6yff). I’d recommend sending a private message or DM. Please include Google Review 34184.
Regards,
^ Kristy
B
August 23, 2025
1 out of 5
There is a video on TT right now of someone calling out Best Buy employees for stealing from customer accounts. This is one of the locations from the video. They will steal your credit card and your identity to steal your order.
Response from Best Buy
August 24, 2025
Hello,
Thank you for sharing your review with us and bringing this concern to our attention. We find this to be of great concern and would like to follow up with you to discuss the matter further.
Please connect with a member of our Corporate Team through a private message on Facebook (https://bby.me/wsy9nt), Twitter/X (https://bby.me/w18gtc), or Instagram (https://bby.me/la6ajm). Please include "Google Review 33998" in your message. Thanks!
Regards,
^April
James B
August 22, 2025
1 out of 5
Not this stores fault but I called to see if they had a item in stock and it took me 5 minutes to get to a person to talk too and even then they didnt work directly in the store..... I didnt know people working in the store at Best Buy were THAT busy.
Response from Best Buy
August 22, 2025
Hello, James,
Thank you for sharing your concerns when trying to reach a person in store on the phone. I can understand that wanting to know about an items' availability in store and not being able to reach the store can be difficult. You can always look at availability online or order for pickup so that the store can provide a ready to pickup text when your item is verified and ready for pickup in store. If you need further support please reach out to us on any of our Social Media Profiles below with Review 33417 for support.
Facebook (https://bby.me/h0m856), Twitter/X (https://bby.me/h77ura), Instagram (https://bby.me/020jln)
Sincerely,
^ Tommy