This store sold me a TV listed as ‘Good condition,’ open box, but it had a bent corner on left, no remote, and no stand. I drove 1.5 hours for this and it was a complete waste of time. Very misleading listing — I will never shop here again.
Response from Best Buy
August 17, 2025
Hello,
Thank you for the review. I can understand your frustration with purchasing an open box TV and finding missing accessories. I would feel the same way.
I'd like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/s9fta3), Twitter/X (https://bby.me/wljzwg), or Instagram (https://bby.me/g31uhh). If you can also include, Google Review 30796 in your message, it'd be appreciated.
Regards,
^ Kristy
Store employees are friendly and inventory seems to be updated regularly. Fine place to go when in need of anything audio, pc or phone related.
Sad to hear it is closing.