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Frequently Asked Questions About Best Buy Kissimmee

How do I check product availability at the Kissimmee Best Buy?
How do I check my order status?
My local Kissimmee Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Kissimmee stores’ holiday hours?

Recent Reviews

4.3
(13116 reviews)
Kaitlyn M
January 30, 2025
2 out of 5
My husband and I went to purchase a TV from this location. We couldn't find the TV We came for it was only on the wall but said in-stock online. We asked for someone to help us because I figured they had them in the back and to also price check 2 open box TV because they didn't have a price on them just the open box excellent condition listed. Upon asking someone the one worker said oh I can prive check it for them and another said no you can't this is not your store your warehouse. There were about 4 workers over in tvs... only one guy could help us and we waited like 20 30 minutes and he never helped us. Then we decided to get a different open box excellent condition and checked out. However when we got home there was no remote and no booklet and no stand for the TV anywhere to be found. It was only 10 dollars off but it should have included a remote and stand. I can't even turn it on. And for that 10 dollars I saved I spent more in gas and time coming back to the store to return it later today.
Response from Best Buy
January 30, 2025
Hello, Kaitlyn, I'd certainly be frustrated at having to go back into the store because a TV was missing accessories, so I can understand your disappointment. Excellent Open Box TV's should absolutely come with all accessories. If you'd like assistance, please send a private message on social media with your name, phone number, and email. Please mention Google Review 64753615 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Warm Regards, ^Meghan
Paula S
January 29, 2025
5 out of 5
Todo lo que busques en electrónica a muy buen precio
Stephen O
January 28, 2025
1 out of 5
This Best Buy waited 3 hours, and 2 customer service phone calls to tell me my order wasn’t at the store when initially it told me it’d be ready within an hour.
Response from Best Buy
January 28, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my in store pickup orders will be completed quickly and efficiently once I receive the e-mail that my order is ready for pickup. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64746356". Full Name E-mail Address Phone Number Regards, ^Josh Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/bestbuy)
Infinite U
January 27, 2025
5 out of 5
Had an amazing checkout experience with Serenity. I was kindly greeted by the front door. Thank you bestbuy for a pleasant experience.

About Best Buy Kissimmee

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