How do I check product availability at the Garland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Garland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Garland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Garland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3566 reviews)
Dream
May 13, 2025
5 out of 5
I had an excellent experience with Andre at Best Buy’s customer support. He was incredibly patient with me throughout the process, taking the time to listen to my questions and concerns without ever making me feel rushed. Andre made sure I got exactly the items I wanted and double-checked everything to ensure it was perfect. His professionalism and calm demeanor really stood out.
Jordon B
May 11, 2025
5 out of 5
Purchased several dock stations and returned them, due to them not working with samsung dex. Went into the store with my knowledge and explained to the samsung in store rep Michael. The two of us gathered information on several docks and tried them out. Narrowed it down to the Targus DSU200TT. We tried it out in store to confirm it would work with my Samsung z fold 5 and it did very well even worked with mouse and keyboard. Michael was great to do business with. Thank you Michael.