How do I check product availability at the Garland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Garland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Garland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Garland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3736 reviews)
Kevin D
March 13, 2026
1 out of 5
Horrible service. Went to go pick up an item in store and they wouldnt let me pick up my item because I left my ID. I tried showing a picture of my ID but they wouldn't take it. Everytime I went to best buy and picked up an item and shower a picture of my id they've never given a problem. I had to cancel my item and go shop on Amazon. Drove 20 minutes for no reason. Staff didn't care a bit either almost as if they are proud of giving someone an inconvenience
Amber R
March 09, 2026
5 out of 5
Easy fast pick up
Demarlot R
March 08, 2026
3 out of 5
Experience was good, however: there's not a lot of selection to choose from anymore like they used to. A lot of items (unless they're the latest trend) you'd mostly find online instead of the store - which is a bummer if you're a hands on type of person like myself.
Alex M
February 28, 2026
5 out of 5
Great experience. Our 75 " tv went the night before we came to best buy 75" pioneer 399.99. The person helped us we eneded up getting g a credit card from Best buy. Very nice and helpful. Found out it was the manager that helped us. That was cool. Then they gave my grandson a Pikachu hat. Left with a new tv and a smile.