How do I check product availability at the Garland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Garland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Garland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Garland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3712 reviews)
Joshua T
January 23, 2026
2 out of 5
This particular store leaves more to be desired.....employees on their phones not working i stopped by for a smart watch this store had smart watches in 4 different areas of the store which makes no sense
Response from Best Buy
January 23, 2026
Hi Joshua,
Thank you for your feedback. We know it's challenging it is when customer service doesn't meet our expectations. We aim to create a place where everyone feels welcome and gets the help they need for a great shopping experience, and your feedback is valuable in us continuing to do that.
So that we can formally document your feedback, feel free to send a private message or DM via Facebook https://bby.me/ldohhw, Instagram https://bby.me/mnggxj, or Twitter/X https://bby.me/ybbjp4. Be sure to mention your Google review 108327.
David B
January 20, 2026
5 out of 5
We talked to a few employees. All were friendly and helpful.
Kelen L
January 19, 2026
5 out of 5
Nice staff!
Krista B
January 17, 2026
5 out of 5
I just neededan HDMI chord. I was able to get in and out of the store finding what I needed at a decent price and quickly. It was a win for me!!