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Best Buy Cypress
Services Offered
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Frequently Asked Questions About Best Buy Cypress
How do I check product availability at the Cypress Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cypress Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cypress stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cypress Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2726 reviews)
Andre K
February 19, 2025
5 out of 5
Today I went to Geek Squad for help on some office laptops.
The sales representative by the name Faith from Geek Squad she was friendly, efficient, and despite the complex of my problem she was able to resolve it
Despite the shortness in staff and pressure she remained in a very positive attitude and helped complete what I needed.
I definitely recommend if you guys are looking for someone friendly and fast to go to Faith!
Overall 10/10 to this location 👍🏻
Daniel O
February 19, 2025
5 out of 5
Knowledgeable employees
Family M
February 05, 2025
1 out of 5
They need help at the geek squad counter. There are way too many people walking around doing nothing when this department needs obvious help! Two people min are needed at this counter
Response from Best Buy
February 06, 2025
Hi there,
Thanks for taking the time to leave a review here on Google. We appreciate your feedback, and can understand expecting enough staff to support you when visiting your local Geek Squad.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64781377” when reaching out on social media.
Regards,
^Ravi
Tamara B
February 05, 2025
1 out of 5
They need help at the geek squad counter. There are way too many people walking around doing nothing when this department needs obvious help!
Response from Best Buy
February 06, 2025
Hello, Tamara,
Thank you for reaching out to us here on Google, and taking the time to share your experience. We understand how important excellent customer service can be, and know we would be sharing our experience as well. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64781202
regards,
^Brandon