Wade C. at Geek Squad took care of me and my father in law quite exceptionally.
Had our screen protectors and a new case put on.
Wade was very helpful and professional, as well as friendly and personable.
Thanks again Wade, We'll be back for more.
Had my dashcam installed. charged me almost twice what the person said on the phone. 200, quoted at 129. then they didn't even tuck the wires in the back, only in the front and set up the rear camera wrong. over the wipers, can't see anything in any weather. no discount on fix, half hour late on install, an hour after my appointment for the fix the next day and my car still isn't in the bay... just another half day off work for this company's mistake and they can't do anything unless i file a complaint to corporate,which they haven't answered and just sent me to voicemails. they don't care, they got their money first so tough luck if they did it wrong. its up to you to come back to make sure you actually got what you paid for and never will. DO NOT GO HERE.
Response from Best Buy
April 17, 2026
Hello,
Thanks for leaving your review. It's unfortunate that you had a negative experience for your installation. This is never what we expect to hear. We understand your frustration with the back and forth and the installation not being done as expected. We would like to speak with you more and document your feedback.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number142750 in your message to us.
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Doesnt have basic electronics. Im looking for a Bluetooth, to aux receiver. That simple. Not even a single option. They acted like I was crazy, then I showed up one online, and they said "oh we dont carry those" what kind of electronics store doesnt carry something so basic.
Response from Best Buy
March 30, 2026
Hello, Cameron,
Not finding the adapter that you are looking for can be difficult. We do have adapters that allow you to make an aux adapter receive signal through Bluetooth that tends to be available in our home theater section. We would be glad to help you with ordering it and having it sent to you, or prepared for pickup in store if you would prefer. Please reach out to us on any of our social media profiles below with Review 136389 for support.
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