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Frequently Asked Questions About Best Buy Rockwall

How do I check product availability at the Rockwall Best Buy?
How do I check my order status?
My local Rockwall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Rockwall stores’ holiday hours?

Recent Reviews

4.1
(2128 reviews)
B W
September 25, 2025
5 out of 5
The general manager here was awesome and very helpful. She was able to take care of me really fast and efficiently. Also was very knowledgeable!
Benjamin C
September 16, 2025
2 out of 5
"Open box" really means broken. Unfortunately all they had were open box cables so I had now choice but bought one, it was visiblly bent and not working, took it back, to get another. Same thing....
Response from Best Buy
September 17, 2025
Hey there, Benjamin. We always aim for our open-box items to be at the highest standard possible. If you need any help, please reach out to us on social media. Please include your Google Review #44361. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy
Angel F
September 12, 2025
5 out of 5
Good costumer service !!
D J
September 09, 2025
5 out of 5
Great customer service.

About Best Buy Rockwall

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