Just bought the bose ultra open earbuds, I think im going to end up returning them and go with the Sony wf-100xm5.
I had a great experience at Best Buy thanks to Vital. He was incredibly helpful, knowledgeable, and took the time to recommend the right products for what I needed. He explained everything clearly and made the whole process easy and stress-free. Customer service like that really stands out. Highly recommend asking for Vital if you need help!
The guy on the door was also super nice, couldn’t get his name
You would think the employees would know more than you, but they don't
Waited 20 minutes to buy a laptop. Could not get any assistance to purchase
Response from Best Buy
March 04, 2026
Hello,
Not getting assistance in a timely manner can be difficult. You can reach out for support on any of our social media profiles below with Review 125679. We would be glad to help in any way we can. You can also skip the rush by ordering online for in store pickup.
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