Frequently Asked Questions About Best Buy Centennial
How do I check product availability at the Centennial Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Centennial Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Centennial stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Centennial Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3603 reviews)
Elix T
May 10, 2025
4 out of 5
Best Buy is sort of like the 7-Eleven of tech stores where you can get in and out with basic needs
David S
May 09, 2025
5 out of 5
The lady who helped me was very pleasant and assisted me with purchasing my TV and processing my return. Highly recommend as her customer service was phenomenal. Mad my Friday that much better.
Gabbie C
May 09, 2025
1 out of 5
We had purchased Google Nest flood light combo at the Best Buy on W Charleston where they priced matched it for me. We purchased what they had a still needed 1 more so I traveled across town to this Best Buy and they did not honor the price match that the W Charleston did. I even had my receipt from my earlier purchase. So ...... I would say don't waste your time shopping there. They lost out on a $250 sale.
Michael
May 08, 2025
5 out of 5
great customer service, thank you, Larry, for helping me pick out my awesome 65' samsung Oled tv!