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Best Buy Centennial
Services Offered
Geek Squad Services
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services
Trade-In
Premium Home Theater
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Centennial
How do I check product availability at the Centennial Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Centennial Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Centennial stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Centennial Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3683 reviews)
Jarrell H
November 01, 2025
1 out of 5
Horrible location. I have had multiple issues in person at this location with employees sitting around chatting instead of waiting on customers. If you are lucky enough to find a employee not chatting or playing on their phone they know next to nothing about the product. To compound this problem, if you order a item same day delivery it won't happen. Staff is to lazy to get it pulled and sent out. I always used my best buy credit card, which the funds as normal come out of the account. If they fail to ship it overseas customer service will let you know the funds will be back in your account in 14 days. Be cautious as with a larger purchase you may loose the funds and not have the item. So if you are on a budget might cause a issue. Btw the overseas customer support have no authority to do anything. If you need honest, fair and prompt service another vendor would be a better option. Additionally the store manager and regional manager do not take phone calls.
Response from Best Buy
November 01, 2025
Hello, Jarrell,
Having concerns with orders that may be of Open-Box or clearance products that can cancel if the inventory is not available can be difficult. We would be glad to look into your order and notate your concerns with your in store experience if you would like to reach out to us on any of our social media profiles below with Review 63261.
Facebook (https://bby.me/jwnpjd), Twitter/X (https://bby.me/ne19t0), Instagram (https://bby.me/wayiev)
Patri E
October 25, 2025
1 out of 5
The A/C is broken!! I couldn’t stand being in the store.
Response from Best Buy
October 25, 2025
Hello, thank you for sharing your experience with us here. Having a comfortable environment to shop in is important. Can you please reach out to us on Facebook (https://bby.me/2vw3yd), Twitter/X (https://bby.me/akt8c1), or Instagram (https://bby.me/8vubq0) with more information about your experience? Please begin your message with "This is regarding my Google Review #60604".
nathan b
October 22, 2025
1 out of 5
Don't try to buy a phone here there holding 200$ cancel the order and want a new payment
Response from Best Buy
October 22, 2025
Hello,
We want to hear more about this cancelled phone order issue. Please connect with us on social media links below. When doing so mention review #59102 and provide more details.
Facebook (https://bby.me/2o82pr)
Twitter/X (https://bby.me/anedlz)
Instagram (https://bby.me/9crofs)
Iyo
October 21, 2025
5 out of 5
Kaitynn, Max, and a geek squad member had assisted us getting new computer parts and they made the entire process easy and were fun to engage with. Thank you!