Frequently Asked Questions About Best Buy Centennial
How do I check product availability at the Centennial Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Centennial Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Centennial stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Centennial Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3720 reviews)
Peter K
January 25, 2026
3 out of 5
Trying to evaluate speakers in the speaker room isn’t a great experience. A Best Buy associate hovers over you like a mall security guard. Not ideal for testing out speakers of any kind. I’m an adult with a background that includes audio engineering for radio & television. If you’d like to seriously test drive some equipment go elsewhere.
Response from Best Buy
January 25, 2026
Hi Peter,
Thanks for sharing this review. We're concerned to hear that you felt uncomfortable or that the service was overbearing when testing out the speakers. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/nwz9dh), Twitter/X (https://bby.me/9v9gxt), or Instagram (https://bby.me/2sd1rn). Please include the Google Review reference number #109035 when reaching out.
Gloria R
January 25, 2026
5 out of 5
Muy bien me alludaron mucho en lo que necesitaba.
Rome
January 24, 2026
5 out of 5
It was nice. I work charity outside the store some days
Alex J
January 20, 2026
5 out of 5
Outatanding service. Had radio installed but it was not working correctly. Only playing in one speaker. The geek squad did a great job diagnosing the radio issue. They replaced and no issues since.