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Best Buy Tualatin
Services Offered
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Frequently Asked Questions About Best Buy Tualatin
How do I check product availability at the Tualatin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tualatin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tualatin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tualatin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2413 reviews)
Stephen S
April 19, 2025
5 out of 5
Plenty of selection. Smart staff. Would definitely go again.
Leonard M
April 05, 2025
3 out of 5
Never had such a hard time finding someone to give my money to
Response from Best Buy
April 05, 2025
Hello, Leonard,
Thank you for your review. I certainly understand how concerning it is not to get the assistance you need when you want to make a significant purchase. We appreciate you sharing your feedback as it helps us continue to improve.
So that we can properly document your concerns and provide any additional assistance needed, please reach out to us via Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport in a private message that includes your full name, phone number, and email address. Be sure to mention your Google review 65011830.
Kind regards,
^Pre
I R
April 04, 2025
1 out of 5
This one staffer was so blatantly rude and dismissive that we left and spent our money at a different store. Such an uncomfortable experience.
Response from Best Buy
April 04, 2025
Hi there,
Thanks for taking the time to leave your feedback here. It's unfortunate that your experience did not meet the level of customer service we expected. We would like to get some more information about the experience you've had and the store you visited. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #65007199 as reference.
X: https://x.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Brian R
March 26, 2025
1 out of 5
Scheduled an appointment yesterday for 6:40 today. Arrived and was told the 6:40 appointment was too late for technician to complete repair. Complete waste of time.
Response from Best Buy
March 27, 2025
Hello, Brian,
Thank you for taking the time to leave a review. Scheduling an appointment is supposed to work for your schedule, so I can understand why you'd be disappointed with a rescheduled appointment. We'd like to hear more and see what we can do to assist. Please send a private message on social media along with your name, phone number, and email address. Please include Google Review 64973046 in the message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #XXXXXXX” when reaching out on social media.
Regards,
^Meghan